Recent Posts

Working With Insurance Carriers

8/20/2020 (Permalink)

North Dallas Thermal Camera Water Damage North Dallas Water Damage as Seen with Thermal Camera

When water or fire damage occurs to your home or property, customers typically do not have the experience, time, or energy to work through the insurance process and may sit in limbo until the problem becomes even worse.  SERVPRO of Southwest Dallas has worked with nearly every insurance carrier and their team is very familiar with the process.  They are happy to help you from the initial claim (and if it needs filed, depending on your deductible), and how things will work going forward.  The trained technicians and office staff at SERVPRO of Southwest Dallas has worked on projects throughout DFW, as well as on storm / disaster events throughout the United States, and they will take care of the paperwork, photo documentation, proper next steps, etc., when an unfortunate event happens in your life.  Call us today if you have questions about the insurance process and to see if we can help make it "Like it never even happened."

Storm Damage Mitigation

8/20/2020 (Permalink)

Storm Damage from Fallen Trees Fallen Trees Cause Water Damage to a Home in Dallas

If your commercial or residential property in Dallas or the surrounding areas of DFW has unfortunately been damaged by a storm, and a roof leak or or situation has caused water damage, the team at SERVPRO of Southwest Dallas is here to help.  Our IICRC certified technicians can help pinpoint the areas that have sustained water damage, even if they are not visible to the naked eye.  Our equipment, such as moisture meters, thermal cameras, hygrometers, etc., help us to determine the correct amount of equipment necessary to dry down the structure and limit secondary damage.  If the storm has knocked out power, we can also bring in a generator in order to run drying equipment so that you can get back to your home or business as usual as quickly as possible.  If a storm causes water damage to your home, call us today at SERVPRO of Southwest Dallas.

Fire Damage to Commercial Property

8/20/2020 (Permalink)

Fire Damage to DFW Warehouse Fire Damage to DFW Warehouse

SERVPRO of Southwest Dallas was called out to a large commercial distribution property in the Coppell area of North Dallas due to a fire caused by flammable canisters put in the compacter.  Our trained team was on site quickly to help mitigate the damages, keep the soot and contaminated materials from spreading to the offices and warehouse, and keep the employees safe.  It is always important to treat the remnants of a fire as a hazardous material, since they can contain harmful contaminants and release hazardous gases.  The SERVPRO of Southwest Dallas team uses the proper personal protective equipment (PPE), the necessary equipment like air scrubbers, hydroxyl machines, and ozone generators, and the proper alkaline cleaners and neutralizers, in order to make the area safe for employees to reenter the area.  Call us today to discuss how we can restore your fire damaged property.  

Water Damage Restoration Equipment

8/20/2020 (Permalink)

Water Damage at Downtown Dallas Hotel Equipment Drying out a Downtown Dallas Hotel

SERVPRO of Southwest Dallas has the latest equipment to help restore your water damaged commercial or residential property.  We have multiple types of air movers and dehumidifiers to help dry out an area that has been affected.  In addition, our warehouse keeps other equipment on hand for unfortunate disasters, such as wood floor drying mats, hydroxyl and ozone machines for odors caused by water damage, powerful space heaters for drying areas that are below the optimal temperature range, the Injectidry system for wall cavity drying, etc.  Equipment, however, is not the only part of the equation when drying out a structure.  Having trained and experienced technicians, such as those at SERVPRO of Southwest Dallas, is necessary in order to set up the correct amount of equipment, as well as placing it in the proper areas.  If you have a water damage situation, call us today.

Why Choose SERVPRO of Southwest Dallas?

8/20/2020 (Permalink)

Water Damage in South Dallas Water Damage in South Dallas

Why should you choose SERVPRO of Southwest Dallas to take charge of your fire, water, cleanup, and/or restoration project?  We will list just some of the reasons...  SERVPRO of Southwest Dallas is experienced and certified with the IICRC (Institute of Inspection Cleaning and Restoration Certification).  We have a warehouse full of a vast amount of equipment, tools, cleaners, and chemicals, to make sure that we are ready for any project that may present itself.  Our team is background checked and certified.  SERVPRO of Southwest Dallas meets the rigid standards necessary to be on most insurance carrier programs, meaning we can take care of the project, as well as the paperwork, helping to alleviate that additional stress in trying situations.  Also, we are ready to help 24/7, and we will make sure that the job is done right the first time.  Please give us a call if you have questions about your restoration of cleaning needs.  

Flood Damage from Storms

8/20/2020 (Permalink)

Affected Stairwell in Irving after a Storm Water Damaged Stairwell After A Storm

When a storm causes a downpour resulting in flood damage, call the professionals at SERVPRO of Southwest Dallas to help out.  Our experienced team has been called on to help out with storm damage from flooding in the Midwest, hurricanes on the Gulf Coast, as well as many other locales.  When a sudden storm causes damage to your home, it is important to start the drying process as soon as possible.  In addition, it is important that the area be treated for contaminants that may have infiltrated your property from the outside, which may cause health issues for occupants if not addressed right away.  Finally, it is important to have an experienced team like SERVPRO of Southwest Dallas that follows the correct protocols every time, because if it is a covered event for insurance purposes, the insurance provider will expect everything to be in order.  Call us today.

Fire Damage to Your Contents

8/20/2020 (Permalink)

Apartment Fire in Uptown Dallas Apartment Fire in Uptown Dallas - SERVPRO of Southwest Dallas took care of the salvageable content cleaning.

When there is a fire in your home, not just the area where the source of the fire occurred, such as the kitchen or living room, is affected.  Smoke and soot will distribute throughout the entire area, affected clothes in closets, furniture in other rooms, and even carpet far away from the actual fire.  SERVPRO of Southwest Dallas has technicians trained in fire and smoke restoration, and they use the proper equipment, techniques, and chemicals to get the job done.  Ozone machines and hydroxyl generators can help dissipate the odors left behind after a fire by changing their molecular structure.  Hot water extraction methods are used for cleaning porous surfaces, such as furniture and carpets.  Special detergents are used for cleaning clothing that was affected.  Dry sponging and specialized alkaline cleaners are used for miscellaneous items, such as lamps and televisions, in order to remove soot that has collected.  If you have had a fire and need help, call us today.

Commercial COVID Disinfection Services

8/15/2020 (Permalink)

Electrostatic sprayers and disinfectants Electrostatic Sprayers, CDC approved disinfectants, and Personal Protective Equipment

In recent months SERVPRO of Southwest Dallas has routinely performed disinfection services much more often due to the Coronavirus pandemic.  Commercial businesses typically will ask us to perform routine preventative disinfection services, which consists of applying CDC recommended disinfectants to highly trafficked areas and high-touch surfaces, such as tables, chairs, keyboards, doorknobs, etc.  In some cases we have been performing the preventative application services daily and/or between shifts at manufacturing plants to help prevent cross-contamination of workers and hopefully contain outbreaks.  SERVPRO of Southwest Dallas also uses high-tech equipment, such as electrostatic sprayers, to help get full coverage of the intended application area.  In addition, our team members are temperature checked daily and wear top-of-line ppe in order to keep your employees safe as well.  Call us today for a quote on a routine preventative maintenance program for your business.  

Water Damage - Crawl Spaces

8/15/2020 (Permalink)

Crawl Space Water Damage Mitigation in a Crawl Space

Crawl spaces that sustain water damage in the Dallas Fort Worth (DFW) area can be a difficult situation due to the lack of access to the confined area, the potential for contaminants that may reside in crawl space, and the potential for secondary damage to the main floor of the residence.  When excess moisture or even standing water is in the crawl space due to flooding or a leak, the moisture can have a tendency to migrate to the living area of the house and cause water damage there as well, even if the water never directly touched the main floor.  The first step is to extract any standing water from the crawl space.  Once the water has been extracted, drying equipment, such as commercial dehumidifiers, air movers, and sometimes even portable furnaces, should be set up in order to pull the excess moisture from the affected areas and stabilize the area before additional damages, such as mold or rotting, can occur.  It is also important to note that the equipment needs to be set up properly so as to not contaminate the living area of your residence with contagions from the crawl space.  If you suspect water damage in your crawl space, call the experienced professionals today!

Commercial Water Damage and Odor Mitigation

8/12/2020 (Permalink)

SERVPRO of Southwest Dallas Mitigation Equipment SERVPRO of Southwest Dallas Water Damage and Odor Mitigation Equipment in a Retail Store near Downtown Dallas

When a well-known retail store chain near Downtown Dallas had water damage to its back offices, along with an unpleasant odor as a result, SERVPRO of Southwest Dallas quickly sprung to action in order to resolve the issue.  They were able to pinpoint the source of the problem, put together a mitigation plan and estimate for the customer's corporate HQ approval, and answer any questions necessary to get started.  Once approval was granted, the SERVPRO of Southwest Dallas team worked with local management to set up equipment prior to the store's opening, so as to not disrupt the customer flow.  In only a few days, the area was dried out, and the odor had dissipated.  In addition, any potential growth or health issues had been mitigated through the use of air scrubbers and antimicrobial application.  Call SERVPRO of Southwest Dallas today to discuss your issue with our professionals and how they could use the latest techniques and state of the art equipment to mitigate any damages.