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Texas Fire Statistics to Be Aware Of

11/6/2020 (Permalink)

Ceiling and Walls After a Kitchen Fire Ceiling and Walls After a Kitchen Fire in Oak Cliff

In Texas, a fire occurs almost every 7 minutes. 

More than 40% of residential structure fires will have a cause that is unknown.

For every 1,000 residential structure fires, there are around 25 injuries and 6 fatalities.

Of the fatal residential, structure fires, around 25% did not have a smoke/fire detector system present.

People 65 years or older accounted for roughly 30% of these residential, structure fires.

We are thankful to have some brave individuals to help battle these traumatic events and take care of EMS/Life Support Services when they happen.  In Texas, more than 70% of our firefighters are volunteers.

At SERVPRO of Southwest Dallas, we can't compete with the job that our brave firefighters do. Our role is to be the essential next step in getting your life back in-order and back to normal.  Whether that is cleaning and/or tearing out affecting material or contents restoration, we are there to help anyway we can anywhere in the DFW area!

The Holiday Time of Year - And Time to be Careful

10/27/2020 (Permalink)

Burned area of candle left unattended Burned area of candle left unattended in Oak Cliff area of Dallas

We are approaching the time of year where family and friends get together for holidays.  This year may be a little different due to everything going on in the world.  Wintertime brings on lots of time inside which means finding ways to stay warm. Here are some fire prevention tips to think about this holiday season:

  • Be conscious of leaving heaters plugged in when you leave a room, your home or go to sleep.  Consider buying heaters that have an automatic shut off for time or if tipped over.
  • Keep flammable items several feet away from heaters.
  • Make sure that the heater you are using is meant for inside.  Gas powered heaters need ventilation and generally are meant for the outside.
  • Do not use your oven or stove to heat your home.
  • Make sure your fireplace has a sturdy metal mesh or tempered glass shield....and that it is in place anytime there is a fire or even smoldering embers.
  • Try to refrain from using candles that have very little life left in them.  
  • Each night during the winter, do a walk through of your home before bed to check on any potential fire hazards like the heaters, fireplaces and candles mentioned above.

No matter how careful we are, fires do happen.  SERVPRO of Southwest Dallas is here to help with your fire clean-up needs.

Socially Distanced Ideas for Halloween in Dallas

10/27/2020 (Permalink)

We all have grown accustomed to the new life in the pandemic world.  It is more isolating and has left us wondering will there be any celebrating of the holidays to come.  Below are some safe, socially distanced ideas for the next holiday, Halloween: 

  • Take it virtual! 
    • Throughout Oct - Fixation VR - Virtual Reality Haunted House
    • Days vary, check store for details - Halloween Themed Kids Crafts with Michaels Stores
    • Oct 31 - 5:30-7pm Trick-or-Beat Virtual Dance Event (Adept Dance)
  • Try the drive through! 
    • Oct 30 - 7-11pm American Airlines Center
    • Oct 31 - 12-3pm Candy Caravan at Dallas Heritage Village
    • Oct 31 - 2-5:30pm Halloween Car Scavenger Hunt at Mei Mei Chinese Buffet (75231)
  • Socially distanced outside!
    • Throughout Oct - Autumn at the Arboretum featuring the nationally famous Pumpkin Village
    • Throughout Oct - Haunted Car Wash (variety of places)

SERVPRO of Southwest Dallas wants to wish everyone in the DFW area a safe and fun filled Halloween!

Specialized Tools for Water Damage to Take Service to the Next Level

10/15/2020 (Permalink)

Specialty Equipment Used for Water Losses - A Rover Specialty Equipment Used for Water Losses - A Rover

Water is a very intrusive thing.  Due to the nature of a commercial building, there are many, many potential sources of water damage.  With a lot of area to cover, it is important to accurately and quickly locate the extent of the water damage, and effectively remove the water in a timely manner.

One differentiating tool to use is a thermal camera.  With a quick scan a technician can locate and validate the water intrusion.  A typical moisture meter can take awhile if there is a lot of ground to cover.  In addition, a meter can be thrown off by the electrical wiring, pipes and metal studs often found in commercial buildings.

A second specialized piece of equipment is a weight-assisted, electrically propelled rover.  Most mitigation companies will use a wand to extract water on carpeted flooring. This can take a much longer time to cover the same area and will typically still not be nearly as effective.  

At SERVPRO of Southwest Dallas, we use these latest tools/techniques among many others.  If you have a water damage issue in or around the Dallas-Fort Worth area give us a call at 214-463-5880.

Texas - Thunderstorm & Tornado Central

10/15/2020 (Permalink)

Aftermath of a house after a tornado touched down in Dallas Aftermath of a house after a tornado touched down in Dallas

Texas has the unlucky statistic of being the state with the most thunderstorms, and tornadoes that touch down. With these weather events you may get lightening, high winds, flash floods, and hail.  Texas is one of the few ill-fated states to get hail, with Oklahoma, Kansas and Missouri being the other targets.  For Texans, this can lead not only to property damage to your home and car, but to person loss of life and injury.  Here are a couple tips to help when these events occur:

Make sure you have surge protectors linked to all major electronics and appliances.

Think about installing high impact windows and wind shutters.

Consider installing several heavy bolt locks on outside doors.

If you have advanced notice of bad weather coming, either find a place inside for outside items like patio furniture or tie items down.  In addition, find a place to park your car inside.

Unfortunately, no matter the preparation, these events will cause damage, we can only hope to minimize it.  Please call SERVPRO of Southwest Dallas to help with any of your storm related damage at 214-463-5880.

Commercial Emergency Readiness Plan, Are You Ready?

10/14/2020 (Permalink)

Office with water all over the floor Commercial office with water covering the carpeted floor

We like to assume that when it comes to accidents happening in the workplace that things will be status quo and nothing will interrupt our daily business routine. Unfortunately, bad wiring, rusted pipes, broken or loose fittings, long time unused sinks & bathrooms, sudden changes in weather, etc can all cause issues that seem to come out of the blue.  Inevitably things will always happen, it's just a matter of time.  This is why it is important to have a plan and the appropriate contacts in place when something does happen.  Brainstorm situations and take the time to write down your processes for these various scenarios.  The next step is to find reliable emergency response teams that can fill these roles.  At SERVPRO of Southwest Dallas, we serve a number of commercial building owners, managers, and tenants including large office buildings, condominium complexes, apartment complexes, etc.  For these clients, we are the emergency contact for numerous services including water, fire, and sewage losses in addition to bio-hazard clean-up and COVID-19 disinfecting services.  Add SERVPRO of Southwest Dallas to your Emergency Readiness Plan today!

Specialized Tools for Fires to Take Service to the Next Level

10/14/2020 (Permalink)

Specialty Equipment Used for Fire Losses Specialty Equipment Used for Fire Losses

There are many things that separate companies in any industry: communication, response time, professionalism, knowledge and efficiency.  While most of these depend on the characteristics of the team providing the service, a large part of the efficiency relates to the tools to get the job done.  

In a fire, you will usually be dealing with a heavy odor from the smoke.  Aside from the standard process of cleaning up the soot, a thermal fogger, an ozone machine, a hydroxyl generator, and carbon filter may be needed. 

A thermal fogger heats up a liquid solution to a temperature hot enough to morph into a fog.  This is distributed to all affected areas, binding to the smoke particles to neutralize the odor.

An ozone generator functions in a similar fashion.  Ozone (O3) works at the molecular level by breaking apart the odor molecules and recombining with them to form a more stable molecule which in turn neutralizes the odor. 

Hydroxyl generators work by using UV light to sanitize and deodorize a structure.  These can be used if residents of the structure are not able to fully vacate the premises during remediation.

Another unique tool is a carbon filter which resides inside an air scrubber. With this special filter, the air scrubber will not only help clean the air but can substantially capture the odor before returning clean air.  

These are just some of the advanced tools we use at SERVPRO of Southwest Dallas to efficiently and effectively mitigate fire losses.  Give us a call to help with any fire damage you may encounter!

Home Appliance Water Issue Statistics to Know

10/13/2020 (Permalink)

Old Water Heater Water Heater issue in South Dallas

Most people in United States have water heaters with a tank.  There are a number of people that have made the switch to tankless water heaters for a variety of reasons but most have not due to the added cost.  75% of tank water heaters will fail before the 12 year mark. If you are lucky enough to have your water heater approach the 10 mark, it may be time to change it out as a precautionary measure.  

Washing machine supply lines typically have issues on average around the 9 year mark.  As a preventative measure, have a plumber look at the supply lines and replace parts as necessary.

These are the statistics on average, of course things will happen before some of these timelines are met.  SERVPRO of Southwest Dallas is here to help with any water mitigation damage needs that may arise in your home or commercial building.

SERVPRO are the FRIENDS for Your Water & Fire Needs

10/13/2020 (Permalink)

Picture of SERVPRO Van SERVPRO of Southwest Fully Equipped State of the Art Vans

"I'll be there for you," is the popular song from the sitcom Friends.  The process to make your property "Like it never even happened," will typically range anywhere from a couple of days to a couple weeks.  In that timeframe you will get to know your mitigation team.  For SERVPRO of Southwest Dallas, we are a hard working team with big hearts.  We over communicate to make sure you know the steps in the process and where we are at along the way.  This includes talking with your insurance every step if they are being called upon for this event. We are often not only your mitigation specialists but also a friend and sounding board during this time.  We want to "...be there for you" during this stressful period. At SERVPRO of Southwest Dallas we are always there to help.  Give us a call to help with your water and fire restoration damage needs at 214-463-5880.

An Annual Routine to Start for the Fall Season

10/12/2020 (Permalink)

Overgrown Trees Around a House Overgrown Trees Around a House and Power Lines In Oak Cliff area of Dallas

We are in the middle of storm season in North Texas, that means lots of big swings from one day to the next with temperature and rain.  Storms can create a lot of debris which can supply the perfect environment for further damage.  Leaves can fall in gutters blocking the path for water to escape safely, instead finding a pathway into your house or down the side of your house.  Rotting leaves can also be a great environment for pests to thrive and create damage to your home allowing a path for the outside environment to intrude the inside.  Dry leaves can also be the perfect kindling to ignite or continue a fire.  Make sure to check your gutters every 2-4 weeks during storm season. Additionally, tree branches can blow onto roofs or get tangled in telephone wires.  Make it a habit to trim branches back and analyze any tree movement after big storms.

If you need assistance with storm damage, give SERVPRO of Southwest Dallas a call.