Recent Posts

Southwest Dallas Homeowners Count on SERVPRO for Water Loss Mitigation

6/12/2019 (Permalink)

Water Damage Southwest Dallas Homeowners Count on SERVPRO for Water Loss Mitigation Southwest Dallas Area Homeowners Benefit from SERVPRO's We're Faster To Any Size Disaster Fire Loss Service

Water Damage Restoration Services by SERVPRO for Southwest Dallas

Water damage can be a part of several different types of losses for Dallas properties, both residential and commercial. A broken pipe or appliance failure might be the first types of issues that come to mind. Storms and flooding can also bring damage to a property that requires mitigation, including biohazard-level treatments. Even destruction from a fire can include massive amounts of additional issues from the water used to extinguish the fire. When improperly cleaned, water loss can lead to the growth of mold colonies, which require professional remediation.  

The type of water damage in the property matters as it affects everything from the kind of cleaning solutions needed to whether our technicians require additional protective gear to come into contact with it. The categories for water cleanup types are category one clean water, category two gray water, and category three black water, which carries a rating as a biohazard. 

Cleaning up disasters that occur with residential and commercial properties requires equal parts of compassion, experience, and skill. When SERVPRO of Southwest Dallas technicians come onto a site to mitigate fire, water, or other damage of any type, we know it is likely one of the worst days of the property owner's life, and we empathize and attempt to make the remediation process as stress-free as possible. Our goal is always to restore rather than replace whenever possible, which helps reduce the amount spent on replacing damaged building materials or belongings. Time is of the essence, and We're Faster To Any Size Disaster.

The skills that each Dallas SERVPRO technician acquires begins with the extensive and ongoing training they receive before ever setting foot onto a job site. We set up numerous scenarios for fire, water, storm, and mold damage for the technicians to learn the best practices for restoration and cleaning for every type of potential job they may find themselves on. 

Along with hands-on training, our technicians pursue numerous certifications in the restoration industry as per the guidelines of the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) SERVPRO of Southwest Dallas employees participate in ongoing in-house training, which starts with the ECTP-employee certification training program and continues as methods of restoration continue to advance. We utilize state-of-the-art moisture detection equipment including probes, and thermal imaging to detect anywhere water migrates in a commercial or residential property so effective removal of any elevated moisture occurs during remediation. 

An essential certification that SERVPRO of Southwest Dallas employees receive is for Water Damage Restoration Technician (WRT) and much of our specialized equipment assists in the mitigation of water damage. Portable extractors are one of the most frequently used items in our restoration arsenal. They quickly pull up large amounts of water, and when needed, we add weighted extractor wands, so the water absorbed into carpet and padding can be extracted and resulting in the saving of the carpeting in clean water spills, rather than have it counted as a loss. Another type of weighted extractor that we use frequently is the highly maneuverable Rover. This stand-on vacuum uses the weight of our certified Carpet Cleaning Technicians (CCT) to push water up and out where it is then collected and removed from the flooring. 

Dallas locals are no strangers to wild weather. The intense storms that roll through this area of Texas bring damages such as tree limbs through windows. High winds peeling shingles which lets rain leak in through a compromised roof or flash floods causing groundwater to enter a home are all water loss events that require professional cleaning and restoration to minimize damages to the structure and contents. The more quickly water extraction happens, the faster cleaning and water damage restoration efforts take place, which saves more articles from being counted as a loss. Our employees perform preventative measures on arrival, such as tarping over damaged roofs or putting barriers over broken windows until they can be repaired to stop any further water from entering the property.

SERVPRO of Southwest Dallas employees complete training and certification for Fire and Smoke Damage Restoration Tech (FSRT), and a crucial part of this training is the removal of water before it causes secondary damage after a fire. After extraction of as much moisture as possible, the drying phase of the restoration process begins. 

In the case of both water and fire loss, SERVPRO technicians may find the property requires controlled demolition techniques such as flood cuts. When this is necessary, our technician carefully cuts away, sheetrock above the waterline,  to encourage a significant amount of airflow within wall cavities for faster drying. This attention to detail can also significantly reduce reconstructions costs.

Drying a commercial or residential Big D property after a water loss is more than setting up fans to blow on wet surfaces. Our Applied Structural Drying Technicians (ASD) spend time setting up our air movers at specific angles to bank air throughout the affected areas to drive embedded moisture to the surface where strategically placed dehumidifiers capture and port away moisture allowing progressively drier air to cycle in the areas that are drying. We have specialized drying equipment such as drying mats to use in the restoration of wet hardwood flooring which can be restored on a case by case basis.

Once SERVPRO of Southwest Dallas technicians confirm drying goals are met, they move on to complete the cleaning and disinfection of all surfaces. This step is to inhibit the growth of mold and eliminate odors that water can leave behind. If the type of water loss is gray or black water, our technicians may find the situation requires stronger odor control methods. 

Mold growth is a particular focus before, during, and after cleanup of water damage. Because spores can set up home as fast as 48 hours and Dallas has year-round humidity levels in the optimal range that encourages mold growth, the expedited extraction and lowering of humidity in the structure needs to occur as timely as possible after a water-damaging event. If we find mold in the structure, our employees hold a certification as an Applied Microbial Remediation Technician (AMRT) and have the expertise and equipment to perform mold remediation on all types of structures.

No one wants a reminder of that time they dealt with water damage in their home, yet odors left behind can do just that. Often cleaning and disinfection are enough to remove foul odors. In cases where it is not, our Odor Control Technicians (OCT) deploy different methods and equipment to neutralize odors at the molecular level. The assortment of hydroxyl generators, ozone machines, ULV ultra-low volume foggers, and deodorizing gels and pellets are always at the ready stored at our facility and on our Green Fleet of vehicles.

SERVPRO of Southwest Dallas at (214) 463-5880 is available 24/7 to clean up and restore any size water damage to your property and make it, "Like it never even happened."

We Have The Proper Techniques To Restore Your Dallas Home After A Water Damage Disaster

6/7/2019 (Permalink)

Why SERVPRO We Have The Proper Techniques To Restore Your Dallas Home After A Water Damage Disaster Water damage leaves behind a damp and musty odor . Pictured is a hi-tech piece of equipment known as a hydroxyl generator used to restore the odor.

SERVPRO Saves Carpet from Water Damage in Dallas

We know there are many ways water damage can affect a home in Big D. The two most common areas in the house where water loss occurs is in the kitchen and bathroom, and then there are the slightly unusual circumstances.

A homeowner in Dallas with a water damage emergency contacted our SERVPRO location. He was widening a room in his home and accidentally hit a supply line as he removed sheetrock, resulting in a large amount of water spewing in the living room before he shut off the water.

Why SERVPRO? Our technicians have the training and equipment to handle any kind of damage from water in a home. We stay on top of the latest advances in the restoration sciences so we can assist property owners in saving water loss items rather than replacing at extra cost.

When we arrived, we scoped and found the water loss localized to a single area in the living room where the pipe break occurred. We moved the furnishings out of the room and used weighted extractors on the carpeting to push as much water out of the padding as possible.

Once we extracted the maximum amount of water, we set up to dry the wall cavity and carpeting. We set up air movers to direct air directly inside the wall cavity. For the carpeting, it is essential that the padding is thoroughly dried to avoid secondary issues such as foul odors or mold.

We used a technique called "tenting" to dry both the carpet and padding at the same time by lifting the sides, and we positioned one of our air movers to direct airflow over the padding and under the carpet while we positioned a separate air mover to blow air over the top of the carpet. This application forces any embedded moisture to rise where our dehumidifiers collect it.

Once dry, we confirmed with our detection equipment there were no elevated moisture pockets left within the room. Our technicians disinfected the room as another layer of protection against both mold and odors.

No matter if your water damage is large or small, SERVPRO of Southwest Dallas at (214) 463-5880 is ready 24/7 to mitigate your water loss, so it is "Like it never even happened."

Click here to plan your visit to the Children's Aquarium at Fair Park.

When Flood Causes Damage to Your Home, SERVPRO Offers Big Solutions

5/20/2019 (Permalink)

Storm Damage When Flood Causes Damage to Your Home, SERVPRO Offers Big Solutions We have what it takes to clean up the damage and restore your home "Like it never even happened."

Small Amount of Flood Damage, Large Odor in Dallas Home

Big D is no stranger to wild weather that results in flood damage. Unfortunately, the intense storms that happen year-round in this area of the country are the cause of small-scale flooding in homes.

Flood damage to a Dallas home should be professionally cleaned up. This type of water intrusion known as a category three black water, a designation that indicates water that is unhealthy for humans to touch or be around. Once cleaned up, the property requires disinfection for safe habitation.

When the water intrusion into the home is small in scale and does not affect much square footage, many homeowners wipe up the water and move on with life. However, water migrates quickly and can penetrate porous objects and wick into sheetrock and behind baseboards rapidly. Weeks, later if the moisture remains in these areas, it looks dry, but secondary issues such as mold, and foul odors become issues.

SERVPRO technicians answered an emergency call to come to a local home that experienced flooding in back entryway three weeks prior. The homeowner had cleaned up the water and assumed it was dry, but a musty odor appeared within the first week and continued to grow day by day and covering up the scent with plug-in deodorizers had not worked.

Our probes and thermal imaging equipment found the baseboards and subflooring had elevated levels of moisture. The area was small, but the odor was significant. We removed the baseboards to let adequate airflow into the damp wall cavity, and used mats hooked up to a suction device to thoroughly dry the subflooring. Lowering moisture below 45% humidity also inhibits the growth of mold, and that is why our technicians take readings during and after the drying process. Afterward, we hand-cleaned all surfaces with our proprietary disinfectants, and the homeowner found no remaining odors after our team completed the cleanup and odor control measures on the room.

SERVPRO of Southwest Dallas proudly serves the area mitigating water loss from flood damage to your home. We are available 24/7 to come to your location no matter if it is a large or small issue because We're Faster to Any Size Disaster. (214) 463-5880

For more on Dallas, click here.

Our Technicians Explain Common Water Damage Issues In Your Dallas Office

5/20/2019 (Permalink)

Commercial Our Technicians Explain Common Water Damage Issues In Your Dallas Office Call us 24/7 at (214) 463-5880.

Common Water Damage Problems For Dallas Offices That SERVPRO Can Fix

One of the most pressing problems for our nationwide corporate clients with water damage in their offices is minimal interference with daily operations from our crews. While some large-scale damages like floods might shut down an entire area or floor of a building at once, most of our work involves localized and minimally intrusive solutions for common water damage issues in office buildings. Here are several common issues we come across, and how we take steps to stay out of the way when we handle them.

Leaks
Leaks constitute a majority of the water damage calls we get from Dallas offices because they are both hard to predict and time-sensitive issues. SERVPRO responds Faster to Any Size Disaster, even small leaks that might seem unimportant and minimally intrusive to your daily business. However, without a fast reaction to the problem, a small leak could cause hundreds or thousands of dollars worth of damages. We come in shortly after your call to identify the source of the leak, cut it off, apply localized drying processes to the area, and clean up any visible damages we can identify. This entire process can often happen within just a few hours of your initial call.

Small Floods
A busted faucet or malfunctioning break room appliance can cause a small flood in part of the building before you have a chance to shut off the water. While these issues do typically require the help of a certified damage mitigation company like SERVPRO to stop mold growth and other complications from happening, we take care to cordon off only the affected areas while drying any remaining moisture out.

Sprinklers
Whether for a real fire or an accident, sprinklers going off in your office can sometimes cause severe damages. Depending on how long the sprinklers were activated for and what parts of the building they soaked, we may need to implement more intensive drying solutions such as heavy-duty air movers and dehumidifiers. If the damage is light, however, we may not even need to interrupt a workday to do our job.

SERVPRO of Southwest Dallas has years of experience helping corporate clients overcome everything from day-to-day maintenance and leaks to large-scale flooding and storm damage. Call us 24/7 at (214) 463-5880.

Click here for more about Dallas.

Where Do You Start With Fire Damage Remediation in Your Dallas Home?

5/5/2019 (Permalink)

Fire Damage Where Do You Start With Fire Damage Remediation in Your Dallas Home? One small fire damage mishap can take over your whole home. Contact SERVPRO for your fire damage remediation assistance.

SERVPRO - Eliminating Fire Odors In Dallas Homes

Unlike the massive blazes that make the six o’clock news, most Dallas home fires are small and usually contained to one area of the home. Residential extinguishers are easy to operate, and our fire department performs great work to protect area homes every day. Even a small fire can leave behind some very unpleasant smoke residues and odors, however.

Any fire odor in a Dallas home can make it unpleasant enough for occupation. At SERVPRO, we understand that no amount of scented potpourri or a roomful of fans can eliminate a weak odor, let alone the multiple odors present after a house fire. That is why we use multiple-phase odor control to remove, clean, and eliminate the source of the unpleasant odors.

Before cleaning any surface, one of our inspectors determines if an item is salvageable. We remove any property scorched or otherwise physically damaged by the fire for disposal. This first action eliminates many odors and helps our restoration crews determine the source of remaining odors and also provide a healthier environment for our employees, homeowners, and anyone else who may need to be there like insurance adjusters.

Now, SERVPRO technicians use Chemical Containment to stop odor molecules from evaporating off affected surfaces and into the air. They accomplish this phase by spraying a deodorizer directly onto a surface with smoke residues. The spray serves as a counteragent that forms a barrier to slow or eliminate evaporation.

Next, they use Vapor Odor Control to eliminate odors already in the surrounding air. Technicians use counteractant pellets to release deodorizing vapors into the home which counteract the odors, eliminating them.

If these actions do not eliminate the odors, our personnel use Thermal Fogging. The process uses a fogging device with a heating element to vaporize and dispense a liquid deodorant into the home. The deodorizing particles are the same size as the original odors so that they can penetrate as deeply. That allows them to bond with the odors, neutralizing them completely. The fog evaporates within a few hours and does not stain carpets or upholstered furniture.

If you have any lingering odors from a recent fire, they do not go away on their own. Our goal at SERVPRO of Southwest Dallas is to eliminate every unpleasant odor in area homes, so the owners can put the fire behind them and move forward. Call us at (214) 463-5880 today to schedule a service call and see what we can do for you.

Click here for more information about the city of Dallas.

We Can Restore Your Water Damaged Dallas Kitchen To Pre-Damage Condition

4/17/2019 (Permalink)

Water Damage We Can Restore Your Water Damaged Dallas Kitchen To Pre-Damage Condition Once you realize there is an issue, call us at (214) 463-5880 so we can quickly come and help you get everything back in order.

Water Damage Restoration In Your Dallas Kitchen

Some plumbing leaks in your Dallas home develop in areas which are easily noticeable, like the bathroom floor by the toilet or the area around the faucet. However, other leaks are much less recognizable. One place that is more difficult to see a leak is underneath your kitchen sink. These types of leaks can go unnoticed for a long time, and by then you have a good deal of damage.

You may open your cabinet underneath the kitchen sink in your home several times a day, but never more than a few seconds at a time and a leak is the last thing on your mind. By the time you do discover a leak and water damage in your Dallas home, the cabinet can already have sustained quite a bit of damage, plus there could even be mold growth. SERVPRO is always ready to help you when you discover a water damage emergency with our expertise and professional tools.

There are several plumbing components under your sink which can assist in developing a leak. Your water supply lines and valves are one such culprit. Unlike other parts under the sink, these parts are under pressure at all times. If a connection gets loose or there is a puncture in a water line, water leaks under your sink even when the faucet isn’t on.

Drying walls and floors under or behind cabinetry can sometimes be difficult. Walls behind cabinets can take longer to dry with the different layers of cabinet backing and drywall. If needed, SERVPRO techs may need to drill holes in the cabinet back to allow for air circulation. Forgetting underneath the cabinet, we may need to remove the toe kick and treat it with the appropriate biocide and utilize a vent system so dry air can be forced into the cavity. After the area is dry, we can replace this piece of the cabinet.

Leaks can also develop if you have a handheld sprayer attached to the kitchen sink. The water line for this can crack, and when the leak is low enough on the line, water drips into your cabinet below. Over time, your drain pipes can also develop a leak if they have corroded. Lastly, if the P-trap under your sink becomes clogged, it can cause water to build up to your drains and create a leak.

SERVPRO of Southwest Dallas can assist you in restoring your kitchen in Cockrell Hills, Kessler, or Oak Cliff when your sink has a water leak. Once you realize there is an issue, call us at (214) 463-5880 so we can quickly come and help you get everything back in order.

Click here for more about Dallas.

SERVPRO Brings the Experience, Expertise, & Equipment to Water Damage Emergencies!

4/15/2019 (Permalink)

Why SERVPRO SERVPRO Brings the Experience, Expertise, & Equipment to Water Damage Emergencies! Our SERVPRO team is equipped to handle water damage disasters of all shapes and sizes.

Why Controlling Microbial Growth is Essential to Water Cleanup in your Dallas Home

A thorough remediation service is one that does not require repeat visits to the property weeks or months after initial service. The presence of moisture is a contributing factor to microbial growth which can cause further damages in the home. Controlling microbial growth as well as removing and drying a structure requires professional expertise as well as advanced remediation equipment.

We provide technicians with qualifications from the IICRC for water cleanup in Dallas homes. Our service offers a two-stage procedure to both remediate the immediate concerns and potential secondary damages. That means using our expertise to control microbial growth while service is carried out, ensuring your property is restored to its preloss condition.

Moisture is the leading factor in allowing microbes to grow. It makes sense then that thoroughly drying property is critical in the first stage of the operation. SERVPRO technicians are equipped with thermal imaging cameras that use infrared light to detect damp spots or moisture pockets. We also carry moisture meters that can be used to penetrate beneath the surface of hard flooring or sheetrock to assess the level of water saturation within.

Finding where moisture is residing helps to inform us of the type of equipment we need to remediate your property. Water beneath subfloors can be extracted using drying mats. This equipment, which is placed on the floor, cover a large surface area. The central area of the mat attaches to a vacuum to draw water from the floor without damaging or scratching the surface.

Once the fast-drying process is complete, SERVPRO can adopt the second stage of treatment to reduce the likelihood of microbial growth. The removal and disposal of any porous contaminated materials are necessary for this step. We can also thoroughly disinfect surfaces and apply anti-microbial treatments to walls, floors, and upholstery.

You need a comprehensive strategy for effective home remediation, contact SERVPRO of Southwest Dallas at (214) 463-5880 for assistance.

For more on Dallas, click here

Call Our Crew When Your Dallas Resort Experiences A Water Damage Emergency

4/4/2019 (Permalink)

Commercial Call Our Crew When Your Dallas Resort Experiences A Water Damage Emergency You can reach our dedicated water restoration professionals anytime by calling (214) 463-5880.

Addressing Water Loss In Your Dallas Resort

With the amenities and stellar customer service that you provide, your Dallas resort has become a premier destination for those traveling through the area. With the booming metropolis of Dallas nearby, your guests vary from vacationers to business parties looking to unwind after long days of conferences and meetings. When water loss incidents occur in your facility, it is vital to get these situations resolved as quickly as possible to both protect your resort and its reputation with guests and the online community.

While you undoubtedly have a custodial staff and a maintenance team to handle situations, for loss incidents, these teams are often inadequately trained for full-scale water cleanup in your Dallas resort. Our SERVPRO professionals have a 24/7 response to water loss incidents, arriving with the full measure of our IICRC-certified water restoration and structural drying specialists and the industry-leading equipment for effective mitigation that can save you money and get restoration completed quickly. It is our business to get you back in business.

While water loss incidents can inconvenience guests and company parties staying on the property, fast response to these situations can ensure that the area to get restored is much smaller and more manageable. Our professionals can also offer effective emergency repairs, fixing concerns with plumbing or structural damages that have allowed the water damage to occur or that are necessary to return your property to its original condition.

With a broad volume of recovery equipment, our SERVPRO team can arrive with multiple air movers, dehumidifiers, and a variety of extraction equipment to remove excess water and moisture quickly from the affected areas. With the right response to these emergencies, we can often prevent the need for extensive tear out and reconstruction with our effective rapid drying solutions.

You have a reputation and guests to consider whenever water loss incidents occur, so trust our SERVPRO of Southwest Dallas rapid response team to arrive 24/7 with effective mitigation solutions. You can reach our dedicated water restoration professionals anytime by calling (214) 463-5880.

Click here for more about Dallas.

After Wind Has Damaged Your Home In Dallas, Call Our Experts At SERVPRO!

3/21/2019 (Permalink)

Storm Damage After Wind Has Damaged Your Home In Dallas, Call Our Experts At SERVPRO! Our rapid response team can mobilize quickly with effective equipment to protect your property and begin its restoration immediately.

Wind Damage Can Open Your Dallas Home To Flooding

Severe weather can affect Dallas homes in many ways. From torrential rainfall to gale-force winds that can uproot trees and knock over small structures, many properties cannot withstand these conditions for prolonged periods. Wind damage can affect your property severely depending on the force and the direction it travels. With the right conditions, you can lose portions of your siding and shingles off your roof, even if neither of these elements is aging or compromised already.

When siding gets pulled, your gutter system can fail which can lead to flood damage to your Dallas property. What happens in these situations is either a pooling of water around the foundation of your house or direct exposure to runoff and torrential rainfall from the missing siding material. Our SERVPRO professionals can respond fast to storm damages, helping to lessen the impact of flooding on the inside of your house with our advanced equipment and expertise.

From the time that our team first arrives at your home, we can get to work on extraction and emergency board up services and tarping. Depending on the damage to your home, these methods can keep the flood damages from getting worse while extraction and drying get underway. Once the storm has passed, we have professionals ready and able to get to work on restoring the outside of your home as well.

No matter what damage has occurred to your property, we have licensed contractors on our SERVPRO team with years of experience in general construction to offer fast and professional results. This approach for our customers saves them time and money, not to mention the hassle of locating a reputable residential contractor on their own after severe weather that has likely affected numerous houses throughout the community.

Many steps must occur after storm damage has allowed flooding to happen in your home. Our SERVPRO of Southwest Dallas rapid response team can mobilize quickly with effective equipment to protect your property and begin its restoration immediately. Give us a call 24/7 at (214) 463-5880.

Click here for more about Dallas.

SERVPRO Eliminates All Issues Involving Fire Damage and Your Dallas Home

3/11/2019 (Permalink)

Fire Damage SERVPRO Eliminates All Issues Involving Fire Damage and Your Dallas Home Don't let a fire take over your dream home. Call SERVPRO to remediate any fire damage quickly.

Restoring your Dallas Home after Minor Fire Damage

A housefire usually burns two distinctive types of material. Natural materials like woods as well as synthetic ones like plastic. Both materials release smoke and can leave soot behind throughout the home, even when the fire itself is contained in a single room. Firefighting procedures often incorporate shutting off electricity and using water to control flames. The presence of excess moisture can set soots or residues into porous surfaces making them difficult to clean.

A homeowner with fire damage in Dallas should seek professional help to return their property and possessions to preloss conditions. During a fire, toxic gases like monoxide are released forcing inhabitants to evacuate the property. These usually dissipate within an hour of putting the flames out posing no threat to your health. However, the thick odors and soot deposits can be an irritant, particularly if you suffer from respiratory problems like asthma.

Local SERVPRO technicians can be with you within four hours of notification of loss. They immediately set to work restoring power to the property and conducting a visual inspection of the site. Using their training, technicians can pre-test fabrics to see which types of material have burnt in the fire- either synthetic or natural. Doing so helps to establish an effective plan of action that can save time.

Charring occurs when dense materials are exposed to naked flames. The removal and safe disposal of these items is an immediate task for your technician to do. In high-temperature fires, structural components can show signs of charring. Using sandblasting techniques, SERVPRO can remove these elements leaving behind smooth surfaces ready for repainting.

At the end of service, SERVPRO conducts a walkthrough as standard. This procedure is to communicate outcomes with you, as well as the work completed onsite. Any non-salvageable items can be added to an inventory for passing on to your insurance adjuster. We can also contact third-party general contractors on your behalf to conduct remodeling or repainting work.

Getting your property back to preloss conditions is what we do, contact SERVPRO of Southwest Dallas at (214) 463-5880 today.

Click here for more about Dallas.