Recent Water Damage Posts

Water Damage Ready Professionals

9/24/2019 (Permalink)

Water Flowing Onto A Kitchen Floor We are here to help with your water damage emergency 24/7

Water damage can range from minor to absolutely disastrous. When faced with residential or commercial water damage, call SERVPRO of Southwest. We are recognized as a trusted leader in the water restoration industry. As a locally owned and operated franchise, our team has the knowledge needed to solve the problem quickly.

Offering 24/7 emergency service, customers will speak directly to one of our SERVPRO professionals who are highly skilled, trained, and certified water damage technicians. Customer Service is our top priority. 

As a professional water restoration company, we can work closely with your insurance agent to ensure that all of the required paperwork is completed accurately allowing the restoration process to move forward. Our team will stay in communication with you throughout the process, so timelines and expectations are clear. 

At SERVPRO, we have a six-step water restoration process using advanced technology. 

  1. Emergency Contact with our Customer Care Representative
  2. Inspection and Water Damage Assessment
  3. Water Removal and Water Extraction
  4. Drying and Dehumidification
  5. Cleaning and Sanitizing
  6. Restoration

We understand that every water disaster is different. SERVPRO of Southwest Dallas is here to provide unique solutions. Call us (214) 463-5880 to help you quickly recover from your next water damage emergency.

Water Damage, Flooding and Restoration

7/22/2019 (Permalink)

Flood Waters Flowing In A Downtown Area With Ducks Floating Near By Storm Damage and Flood Waters Beware!

SERVPRO of Southwest Dallas is ready to assist you with any of your water, flood or fire restoration needs.  To ensure the safety of your home, it is best to be proactive.  Doing so will lessen the opportunity of water damage or flood damage.

The best prevention of water or flood damage is the inspection and maintenance of the most obvious things in your home.  Here are a few suggestions to help reduce the potential for damage.

  • Visible hoses and pipes in your home should be inspected regularly, like, dishwashers, washing machines, refrigerators, ice makers.  Unfortunately, all of these types of appliances have hoses and pipes that in time will wear out.
  • Know where the water main to your home is located.  Make sure the main valve is in good working condition.  Should you have an appliance flood or pipe flood in your home, one of the first things that you will need to do is shut off the water to your home, so more damage is not caused.  So,  you do not want a faulty main value.  The could mean serious disaster.
  • If there is a sump pump in your home, check it regularly.  If it is broken or the battery backup is not working, it will be too late when you have a flood. 
  • Routinely check your gutters, roof, and the slope of your yard.  During monsoon season or rainy season, clogged gutters are a recipe for disaster.  Make sure that they are cleaned and clear of any debris.
  • Make sure that the slope of your yard moves water away from your home rather than toward the foundation.  
  • Check for roof leaks in the attic.  Don’t let them go unattended.  Doing so could cause leaks not just in the attic area but throughout your home.  Left unattended mold can result.
  • Keep an eye on your water bill.  If you notice an unexplained increase, you may have a leak inside or outside of your home.  Call a professional plumber to take a look.

Should you encounter a flood disaster of any kind, call SERVPRO of Southwest Dallas (214) 463-5880.  Our professionally trained team is available to help 24/7 providing fast emergency service, day or night!

We Can Save Your Water Damaged Home In Dallas

6/14/2019 (Permalink)

Our certified technicians are available 24-hours by calling (214) 463-5880, and we can make your water loss “Like it never even happened.”

SERVPRO Helps Alleviate Post-Vacation Water Damage In Dallas Home

The two areas in the home most likely to suffer water damage in a Dallas home are the kitchen and bathroom. If the spill gets cleaned up quickly, it limits the amount of loss to the house; the real problem happens an amount of time passes between the event and the cleanup.

SERVPRO answered a call from a Dallas homeowner to mitigate water damage in a kitchen from a leak under the sink. The family had left on Friday and come on Sunday night to this scenario. They were unsure how long the water had been flowing into the room, but they had placed towels in the floor and attempted to mop up all they could. On the advice of their insurance adjuster, since it was a sudden pipe break, they contacted us for water extraction and cleanup.

Since the water could have been standing in the room for up to 48 hours, we did not treat this spill as a clean water spill because the more time that elapses between the water loss event and cleanup efforts give bacteria and mold time to set up home. Our technicians treat the water as contaminated during mitigation by wearing protective clothing and using antibacterial solutions in areas they are working.

We scoped the room to determine the areas of water migration. This action involved removing the baseboards and drilling weep holes inside the back of the cabinets to allow the water to drain so a more substantial amount of air could reach within the wall cavities and speed the drying process. The homeowner was relieved to find out through our moisture detection equipment that water did not breach the subflooring.

SERVPRO techs removed the breakfast table and chairs for drying and cleaning in another area of the home. After drying the kitchen, we thoroughly cleaned and sanitized the room to ensure it was disinfected and inhibit the growth of mold.

SERVPRO of Southwest Dallas stands ready to mitigate water damage to your home from any source. Our certified technicians are available 24-hours by calling (214) 463-5880, and we can make your water loss “Like it never even happened.”

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Southwest Dallas Homeowners Count on SERVPRO for Water Loss Mitigation

6/12/2019 (Permalink)

Southwest Dallas Area Homeowners Benefit from SERVPRO's We're Faster To Any Size Disaster Fire Loss Service

Water Damage Restoration Services by SERVPRO for Southwest Dallas

Water damage can be a part of several different types of losses for Dallas properties, both residential and commercial. A broken pipe or appliance failure might be the first types of issues that come to mind. Storms and flooding can also bring damage to a property that requires mitigation, including biohazard-level treatments. Even destruction from a fire can include massive amounts of additional issues from the water used to extinguish the fire. When improperly cleaned, water loss can lead to the growth of mold colonies, which require professional remediation.  

The type of water damage in the property matters as it affects everything from the kind of cleaning solutions needed to whether our technicians require additional protective gear to come into contact with it. The categories for water cleanup types are category one clean water, category two gray water, and category three black water, which carries a rating as a biohazard. 

Cleaning up disasters that occur with residential and commercial properties requires equal parts of compassion, experience, and skill. When SERVPRO of Southwest Dallas technicians come onto a site to mitigate fire, water, or other damage of any type, we know it is likely one of the worst days of the property owner's life, and we empathize and attempt to make the remediation process as stress-free as possible. Our goal is always to restore rather than replace whenever possible, which helps reduce the amount spent on replacing damaged building materials or belongings. Time is of the essence, and We're Faster To Any Size Disaster.

The skills that each Dallas SERVPRO technician acquires begins with the extensive and ongoing training they receive before ever setting foot onto a job site. We set up numerous scenarios for fire, water, storm, and mold damage for the technicians to learn the best practices for restoration and cleaning for every type of potential job they may find themselves on. 

Along with hands-on training, our technicians pursue numerous certifications in the restoration industry as per the guidelines of the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) SERVPRO of Southwest Dallas employees participate in ongoing in-house training, which starts with the ECTP-employee certification training program and continues as methods of restoration continue to advance. We utilize state-of-the-art moisture detection equipment including probes, and thermal imaging to detect anywhere water migrates in a commercial or residential property so effective removal of any elevated moisture occurs during remediation. 

An essential certification that SERVPRO of Southwest Dallas employees receive is for Water Damage Restoration Technician (WRT) and much of our specialized equipment assists in the mitigation of water damage. Portable extractors are one of the most frequently used items in our restoration arsenal. They quickly pull up large amounts of water, and when needed, we add weighted extractor wands, so the water absorbed into carpet and padding can be extracted and resulting in the saving of the carpeting in clean water spills, rather than have it counted as a loss. Another type of weighted extractor that we use frequently is the highly maneuverable Rover. This stand-on vacuum uses the weight of our certified Carpet Cleaning Technicians (CCT) to push water up and out where it is then collected and removed from the flooring. 

Dallas locals are no strangers to wild weather. The intense storms that roll through this area of Texas bring damages such as tree limbs through windows. High winds peeling shingles which lets rain leak in through a compromised roof or flash floods causing groundwater to enter a home are all water loss events that require professional cleaning and restoration to minimize damages to the structure and contents. The more quickly water extraction happens, the faster cleaning and water damage restoration efforts take place, which saves more articles from being counted as a loss. Our employees perform preventative measures on arrival, such as tarping over damaged roofs or putting barriers over broken windows until they can be repaired to stop any further water from entering the property.

SERVPRO of Southwest Dallas employees complete training and certification for Fire and Smoke Damage Restoration Tech (FSRT), and a crucial part of this training is the removal of water before it causes secondary damage after a fire. After extraction of as much moisture as possible, the drying phase of the restoration process begins. 

In the case of both water and fire loss, SERVPRO technicians may find the property requires controlled demolition techniques such as flood cuts. When this is necessary, our technician carefully cuts away, sheetrock above the waterline,  to encourage a significant amount of airflow within wall cavities for faster drying. This attention to detail can also significantly reduce reconstructions costs.

Drying a commercial or residential Big D property after a water loss is more than setting up fans to blow on wet surfaces. Our Applied Structural Drying Technicians (ASD) spend time setting up our air movers at specific angles to bank air throughout the affected areas to drive embedded moisture to the surface where strategically placed dehumidifiers capture and port away moisture allowing progressively drier air to cycle in the areas that are drying. We have specialized drying equipment such as drying mats to use in the restoration of wet hardwood flooring which can be restored on a case by case basis.

Once SERVPRO of Southwest Dallas technicians confirm drying goals are met, they move on to complete the cleaning and disinfection of all surfaces. This step is to inhibit the growth of mold and eliminate odors that water can leave behind. If the type of water loss is gray or black water, our technicians may find the situation requires stronger odor control methods. 

Mold growth is a particular focus before, during, and after cleanup of water damage. Because spores can set up home as fast as 48 hours and Dallas has year-round humidity levels in the optimal range that encourages mold growth, the expedited extraction and lowering of humidity in the structure needs to occur as timely as possible after a water-damaging event. If we find mold in the structure, our employees hold a certification as an Applied Microbial Remediation Technician (AMRT) and have the expertise and equipment to perform mold remediation on all types of structures.

No one wants a reminder of that time they dealt with water damage in their home, yet odors left behind can do just that. Often cleaning and disinfection are enough to remove foul odors. In cases where it is not, our Odor Control Technicians (OCT) deploy different methods and equipment to neutralize odors at the molecular level. The assortment of hydroxyl generators, ozone machines, ULV ultra-low volume foggers, and deodorizing gels and pellets are always at the ready stored at our facility and on our Green Fleet of vehicles.

SERVPRO of Southwest Dallas at (214) 463-5880 is available 24/7 to clean up and restore any size water damage to your property and make it, "Like it never even happened."

We Can Restore Your Water Damaged Dallas Kitchen To Pre-Damage Condition

4/17/2019 (Permalink)

Once you realize there is an issue, call us at (214) 463-5880 so we can quickly come and help you get everything back in order.

Water Damage Restoration In Your Dallas Kitchen

Some plumbing leaks in your Dallas home develop in areas which are easily noticeable, like the bathroom floor by the toilet or the area around the faucet. However, other leaks are much less recognizable. One place that is more difficult to see a leak is underneath your kitchen sink. These types of leaks can go unnoticed for a long time, and by then you have a good deal of damage.

You may open your cabinet underneath the kitchen sink in your home several times a day, but never more than a few seconds at a time and a leak is the last thing on your mind. By the time you do discover a leak and water damage in your Dallas home, the cabinet can already have sustained quite a bit of damage, plus there could even be mold growth. SERVPRO is always ready to help you when you discover a water damage emergency with our expertise and professional tools.

There are several plumbing components under your sink which can assist in developing a leak. Your water supply lines and valves are one such culprit. Unlike other parts under the sink, these parts are under pressure at all times. If a connection gets loose or there is a puncture in a water line, water leaks under your sink even when the faucet isn’t on.

Drying walls and floors under or behind cabinetry can sometimes be difficult. Walls behind cabinets can take longer to dry with the different layers of cabinet backing and drywall. If needed, SERVPRO techs may need to drill holes in the cabinet back to allow for air circulation. Forgetting underneath the cabinet, we may need to remove the toe kick and treat it with the appropriate biocide and utilize a vent system so dry air can be forced into the cavity. After the area is dry, we can replace this piece of the cabinet.

Leaks can also develop if you have a handheld sprayer attached to the kitchen sink. The water line for this can crack, and when the leak is low enough on the line, water drips into your cabinet below. Over time, your drain pipes can also develop a leak if they have corroded. Lastly, if the P-trap under your sink becomes clogged, it can cause water to build up to your drains and create a leak.

SERVPRO of Southwest Dallas can assist you in restoring your kitchen in Cockrell Hills, Kessler, or Oak Cliff when your sink has a water leak. Once you realize there is an issue, call us at (214) 463-5880 so we can quickly come and help you get everything back in order.

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Oak Cliff Property Owners Benefit from SERVPRO Water Loss Mitigation and Disinfecting

3/4/2019 (Permalink)

New Warehouse, But the Same Great Water Mitigation Service in Oak Cliff--SERVPRO

When You Spring a Leak in Your Oak Cliff Home

Sewer pipes do not break when it is most convenient. Your home needs year-round upkeep and care, but what happens when a pipe bursts suddenly in the middle of the night? You should never wait to act on water damage. SERVPRO is ready even when you are not which is why We're Faster to Any Size Disaster. Even at 3 a.m., you can reach our national call center so we can send our vans over with the equipment and technicians you need.
Don't ruin your shoes or your health trying to DIY solutions. Improper repairs and cleaning can lead to ongoing damage. SERVPRO can help mitigate water damages in your Oak Cliff home right away. When dirty water surprises you, removal and clean up needs to be quick and complete.
There are three different levels of clean, the last of which (sterile) is reserved mostly for operating rooms. For a typical home, it is the first two which are most important. Our IICRC certified technicians know how to take care of a water damaged mess.
Level one is "Sanitary," anything less is just considered dirty. Your average well-kept home is sanitary. With proper cleaning equipment that functions normally, any home can achieve this level of cleanliness easily. Any area can become unsanitary if it is not maintained properly.
The second level of cleaning is "Disinfected." If you have a broken sewer line, this is the level of clean you need. Our highly trained SERVPRO professionals use EPA registered disinfectants for the health and safety of everyone concerned. We deodorize in addition to cleaning once the initial water damage is removed and repaired. A disinfected home is considered 99% contaminant and soil free, leaving you free to return safely regardless of what type of pipe caused your water damage event.
When a pipe bursts in your home and makes a mess out of your life, call SERVPRO of Southwest Dallas at (214) 463-5880 We can help make it "Like it never even happened," so you can get back to what matters most.

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How a Leaking Roof Damages Your Dallas Home

1/17/2019 (Permalink)

A Ceiling Water Leak Which Has Caused Damage to a Residential Property This picture shows telltale signs of a water leak. Call SERVPRO before more damage occurs.

Restoring Your Water Damaged Ceiling and Walls in Dallas 

If your property has a leaking roof, it is a matter of time before significant water damage problems show up. For instance, the water might find its way through the drywall and baseboard into the cabinet area or the walls. It is essential to work with professionals who use specialized equipment to remove the water and dry such areas. We all know that water does not require much space to penetrate through places, so you have to act promptly to prevent your Dallas property from experiencing avoidable destruction.  

Not addressing water damage in your Dallas home can cause mold to begin to grow.  A combination of mold and stagnant water decreases the chance of saving and restoring your possessions.  Our SERVPRO technicians use moisture sensors to check whether there is moisture in the wall cavities or ceiling area. Depending on the situation, we may use a penetrating or non-penetrating moisture sensors.  

We can then drill holes into the walls to drain the water. To speed up drying, we at intervals insert heater drying systems into the holes. Such systems emit hot airflow which helps to dry wet surfaces. Usually, our SERVPRO technicians remove the baseboard moldings before the drying process starts, and re-install it at the end of the process. If an odor problem has already developed in the building, we remove the odor-causing substances and perform deodorization to neutralize such elements.  

Irrespective of the size of the incident, our SERVPRO team works hand in hand with your insurance provider to make the claim process simple. We achieve that by recording essential details and discussing with the insurance adjuster when necessary. We also understand the importance of letting our customers know everything about the procedures we use during the restoration process. All our operations meet the local and state standards.  

When your residential or commercial property experiences a water damage incident, call SERVPRO of Southwest Dallas to know your options. We offer cleaning and restoration services at any time of the day, call (214) 463-5880 to work with our experienced technicians.

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