What our Customers say...


Great service, good people. I'll use them again and again! Shane and Tyler were amazing!

I'm a real estate developer in Dallas. There's no one else I'll ever use again other than Shane and his team. Really great staff - communicate very well, are very timely, and do what they say they're going to do.

I highly recommend this company. Tyler and Shane actually just left my house. We had a sewage leak in the backyard. It is all cleaned up now, they did a wonderful job. They cleaned the carpets as well, I feel so much better now. Both are super nice, very easy to work with. Prices are very reasonable. They are very willing to work within your budget to get you taken care of. I would highly recommend them to anyone I know that needed all the services they offer. Very good to know they are available 24/7 for emergencies.

They are very courteous and knowledgeable. I would highly recommend.

We had a bathroom leak that they fixed. Very good communication throughout the process - the entire process. They also followed up afterward.

They were very knowledgeable and knew exactly what to do.

If you're calling SERVPRO, you're in a tough spot. Shane and Tyler were the best. Courteous, kind, friendly, professional and understanding. I couldn't have asked for a better clean up crew.  I'm recommending them to any and everybody.

The SERVPRO of Southwest Dallas team was onsite very quickly to help when my business flooded, and they were great at communicating throughout the process.

I was out of town -- had to rush out after I noticed some leaking into my home and down my wall. Shane and crew took EXCELLENT care of me and kept me informed EVERY step of the way. Would recommend their operation every day and twice on Sunday!

They are very courteous and knowledgeable. I would highly recommend.

They were very knowledgeable and knew exactly what to do.

We had a bathroom leak that they fixed. Very good communication throughout the entire process. They also followed up afterward.

Very professional Dallas local business. My child flushed his pajamas down the toilet and it ended up flooding 1/4 of the house. They didn't hesitate to get the job done. Everything looks good as new. Thanks, SERVPRO of Southwest Dallas.

Thanks, SERVPRO of Southwest Dallas, Texas!! These guys came to my office building at 5 am with an entire crew to clean up the water damage. They handled and dealt with the property insurance to get the job expedited. Our Dallas office is back in business thanks to SERVPRO of Southwest Dallas.

This water damage restoration company in Dallas helped out my aunt and I wish to thank them. There was a huge flood over by the corner of Alaska and Georgia Avenue which destroyed my aunt's property. Not only was there water damage but mold had set in.

My aunt, who is deaf, had me look up some water damage restoration companies in Dallas. nobody answered the call except for this SERVPRO of Southwest Dallas.

From the operator on the phone to the technicians that arrived to start the damage cleanup...everyone was professional. My aunt Beverly was also worried about dealing with her property insurance, but this SERVPRO of Southwest also helped her out. We had no issues with the water damage repairs and her insurance was taken care of. Thank you to your team.

They knew the insurance company's procedures and were able to deal with them directly, when necessary, which made the process much easier when my house was flooded.

Great experience! Shane was courteous, explained the process in detail, and completed the work within the expected timeline. I appreciate when people show up on time and deliver what was promised. Would use them again!

"Provided quality and honest solutions - Great experience!"

Just 5 Stars!

They did an amazing job and will do the same for you!!

I cannot get over how fast professionals arrived at my home in the middle of the night. So grateful for the incredible work you do. I plan to refer your team to all my friends.

I am grateful for the repair and restoration work your team did when my house got flooded. Cannot thank you enough for the fine finished job and no mold or smells.

I did not know if my business would recover from the flood, but now I cannot even tell that our building was ever damaged. Your team is the best in Dallas.

Our kitchen fire needed fast cleanup and soot removal, and your team was there so fast to get started. Excellent work and there is no stink.

Your team worked constantly to dry out my water damaged home, and I am happy to see such advanced tools at work to make it efficient and cost-effective. Very, very professional.

We never worried when your SERVPRO team began working on our storm damaged home. We are new to Dallas, but we could tell your professionals were experienced right away.

When my pipes burst, your experts arrived so fast to get rid of the water and clean up the mess. I will recommend your services to everyone.

Your restoration team helped my family in such a traumatic time. If anyone I know deals with a fire, you are the professionals I’ll recommend.

When our Dallas building was damaged, your restoration experts worked all night long to get our company back up and running fast. Thank you.

Your SERVPRO team went above and beyond protecting family heirlooms from the water damages. We can pass these along to our children now, thanks to you.

You cannot serve hungry patrons with a fire damaged dining room. Thank you SERVPRO for your fast response and excellent work. No one went hungry!

We were so worried when our roof became damaged during a storm, but your team arrived immediately to board up the damage and repaired all of these damages within days. Amazing.

After our home caught fire, we thought things could never be the same. But your SERVPRO professionals are the real deal and worked tirelessly to return our home to us.

You lived up to your slogan when you restored my property. It actually is "Like it never even happened." because I cannot tell where it did. I am one happy Dallas guy.

Thanks to the fast response of your team, drying went quickly and our home has never looked better. My mom recommended your company, and she was right.