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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Home Appliance Water Issue Statistics to Know

10/13/2020 (Permalink)

Old Water Heater Water Heater issue in South Dallas

Most people in United States have water heaters with a tank.  There are a number of people that have made the switch to tankless water heaters for a variety of reasons but most have not due to the added cost.  75% of tank water heaters will fail before the 12 year mark. If you are lucky enough to have your water heater approach the 10 mark, it may be time to change it out as a precautionary measure.  

Washing machine supply lines typically have issues on average around the 9 year mark.  As a preventative measure, have a plumber look at the supply lines and replace parts as necessary.

These are the statistics on average, of course things will happen before some of these timelines are met.  SERVPRO of Southwest Dallas is here to help with any water mitigation damage needs that may arise in your home or commercial building.

SERVPRO are the FRIENDS for Your Water & Fire Needs

10/13/2020 (Permalink)

Picture of SERVPRO Van SERVPRO of Southwest Fully Equipped State of the Art Vans

"I'll be there for you," is the popular song from the sitcom Friends.  The process to make your property "Like it never even happened," will typically range anywhere from a couple of days to a couple weeks.  In that timeframe you will get to know your mitigation team.  For SERVPRO of Southwest Dallas, we are a hard working team with big hearts.  We over communicate to make sure you know the steps in the process and where we are at along the way.  This includes talking with your insurance every step if they are being called upon for this event. We are often not only your mitigation specialists but also a friend and sounding board during this time.  We want to "...be there for you" during this stressful period. At SERVPRO of Southwest Dallas we are always there to help.  Give us a call to help with your water and fire restoration damage needs at 214-463-5880.

An Annual Routine to Start for the Fall Season

10/12/2020 (Permalink)

Overgrown Trees Around a House Overgrown Trees Around a House and Power Lines In Oak Cliff area of Dallas

We are in the middle of storm season in North Texas, that means lots of big swings from one day to the next with temperature and rain.  Storms can create a lot of debris which can supply the perfect environment for further damage.  Leaves can fall in gutters blocking the path for water to escape safely, instead finding a pathway into your house or down the side of your house.  Rotting leaves can also be a great environment for pests to thrive and create damage to your home allowing a path for the outside environment to intrude the inside.  Dry leaves can also be the perfect kindling to ignite or continue a fire.  Make sure to check your gutters every 2-4 weeks during storm season. Additionally, tree branches can blow onto roofs or get tangled in telephone wires.  Make it a habit to trim branches back and analyze any tree movement after big storms.

If you need assistance with storm damage, give SERVPRO of Southwest Dallas a call.

The Wild Weather of Texas

9/30/2020 (Permalink)

The weather in Texas is anything but routine.  One day it is extreme heat, the next it feels cool and rainy for extended periods of time.  We often get hurricanes with a couple tornadoes mixed in here and there throughout the year.  What is the cause of this?  Texas is a very large land mass with a big mix of climates, a mixture of things goes into creating this wild weather.  One is the fairly close distance to the equator.  Texas ranges from around 26-37 degrees latitude. 90 degrees represent the ends at the poles.  A second reason is the proximity to water with the Gulf of Mexico being a border.  These first 2 items account for the heat, humidity and winds, the other element in this concoction is cold air brought down from Canada. While we mostly enjoy the warmer weather in Texas, as the Boy Scouts say, Always Be Prepared!

If this weather causes any storm damage, give SERVPRO of Southwest Dallas a call!

2020 Hurricane Season is One for the Record Books...Already

9/29/2020 (Permalink)

It's been a wild and crazy hurricane season thus far, as of September 22nd, we have had 23 storms named in the Atlantic which is the most this early into the season.  We have had 9 already make landfall which again is a record this early in the season most notably affecting Louisiana and the surrounding states.  Massive amounts of rainfall have also caused havoc for unaffected hurricane areas. 

At SERVPRO, we mobilize as a national team to come out in force to help as many people as possible.  There are few national mitigation companies and even fewer that that have the technology, processes and strength in numbers to tackle such a large endeavor.  The days are long and the logistics can be challenging but we have great people with great hearts ready to put the hours in to get people back on their feet!

If there is a storm a'brewin, SERVPRO of Southwest Dallas is prepared to step-in and clean-up anything that may come your way!

Working With Insurance Carriers

8/20/2020 (Permalink)

North Dallas Thermal Camera Water Damage North Dallas Water Damage as Seen with Thermal Camera

When water or fire damage occurs to your home or property, customers typically do not have the experience, time, or energy to work through the insurance process and may sit in limbo until the problem becomes even worse.  SERVPRO of Southwest Dallas has worked with nearly every insurance carrier and their team is very familiar with the process.  They are happy to help you from the initial claim (and if it needs filed, depending on your deductible), and how things will work going forward.  The trained technicians and office staff at SERVPRO of Southwest Dallas has worked on projects throughout DFW, as well as on storm / disaster events throughout the United States, and they will take care of the paperwork, photo documentation, proper next steps, etc., when an unfortunate event happens in your life.  Call us today if you have questions about the insurance process and to see if we can help make it "Like it never even happened."

Storm Damage Mitigation

8/20/2020 (Permalink)

Storm Damage from Fallen Trees Fallen Trees Cause Water Damage to a Home in Dallas

If your commercial or residential property in Dallas or the surrounding areas of DFW has unfortunately been damaged by a storm, and a roof leak or or situation has caused water damage, the team at SERVPRO of Southwest Dallas is here to help.  Our IICRC certified technicians can help pinpoint the areas that have sustained water damage, even if they are not visible to the naked eye.  Our equipment, such as moisture meters, thermal cameras, hygrometers, etc., help us to determine the correct amount of equipment necessary to dry down the structure and limit secondary damage.  If the storm has knocked out power, we can also bring in a generator in order to run drying equipment so that you can get back to your home or business as usual as quickly as possible.  If a storm causes water damage to your home, call us today at SERVPRO of Southwest Dallas.

Fire Damage to Commercial Property

8/20/2020 (Permalink)

Fire Damage to DFW Warehouse Fire Damage to DFW Warehouse

SERVPRO of Southwest Dallas was called out to a large commercial distribution property in the Coppell area of North Dallas due to a fire caused by flammable canisters put in the compacter.  Our trained team was on site quickly to help mitigate the damages, keep the soot and contaminated materials from spreading to the offices and warehouse, and keep the employees safe.  It is always important to treat the remnants of a fire as a hazardous material, since they can contain harmful contaminants and release hazardous gases.  The SERVPRO of Southwest Dallas team uses the proper personal protective equipment (PPE), the necessary equipment like air scrubbers, hydroxyl machines, and ozone generators, and the proper alkaline cleaners and neutralizers, in order to make the area safe for employees to reenter the area.  Call us today to discuss how we can restore your fire damaged property.  

Water Damage Restoration Equipment

8/20/2020 (Permalink)

Water Damage at Downtown Dallas Hotel Equipment Drying out a Downtown Dallas Hotel

SERVPRO of Southwest Dallas has the latest equipment to help restore your water damaged commercial or residential property.  We have multiple types of air movers and dehumidifiers to help dry out an area that has been affected.  In addition, our warehouse keeps other equipment on hand for unfortunate disasters, such as wood floor drying mats, hydroxyl and ozone machines for odors caused by water damage, powerful space heaters for drying areas that are below the optimal temperature range, the Injectidry system for wall cavity drying, etc.  Equipment, however, is not the only part of the equation when drying out a structure.  Having trained and experienced technicians, such as those at SERVPRO of Southwest Dallas, is necessary in order to set up the correct amount of equipment, as well as placing it in the proper areas.  If you have a water damage situation, call us today.

Why Choose SERVPRO of Southwest Dallas?

8/20/2020 (Permalink)

Water Damage in South Dallas Water Damage in South Dallas

Why should you choose SERVPRO of Southwest Dallas to take charge of your fire, water, cleanup, and/or restoration project?  We will list just some of the reasons...  SERVPRO of Southwest Dallas is experienced and certified with the IICRC (Institute of Inspection Cleaning and Restoration Certification).  We have a warehouse full of a vast amount of equipment, tools, cleaners, and chemicals, to make sure that we are ready for any project that may present itself.  Our team is background checked and certified.  SERVPRO of Southwest Dallas meets the rigid standards necessary to be on most insurance carrier programs, meaning we can take care of the project, as well as the paperwork, helping to alleviate that additional stress in trying situations.  Also, we are ready to help 24/7, and we will make sure that the job is done right the first time.  Please give us a call if you have questions about your restoration of cleaning needs.  

Flood Damage from Storms

8/20/2020 (Permalink)

Affected Stairwell in Irving after a Storm Water Damaged Stairwell After A Storm

When a storm causes a downpour resulting in flood damage, call the professionals at SERVPRO of Southwest Dallas to help out.  Our experienced team has been called on to help out with storm damage from flooding in the Midwest, hurricanes on the Gulf Coast, as well as many other locales.  When a sudden storm causes damage to your home, it is important to start the drying process as soon as possible.  In addition, it is important that the area be treated for contaminants that may have infiltrated your property from the outside, which may cause health issues for occupants if not addressed right away.  Finally, it is important to have an experienced team like SERVPRO of Southwest Dallas that follows the correct protocols every time, because if it is a covered event for insurance purposes, the insurance provider will expect everything to be in order.  Call us today.

Fire Damage to Your Contents

8/20/2020 (Permalink)

Apartment Fire in Uptown Dallas Apartment Fire in Uptown Dallas - SERVPRO of Southwest Dallas took care of the salvageable content cleaning.

When there is a fire in your home, not just the area where the source of the fire occurred, such as the kitchen or living room, is affected.  Smoke and soot will distribute throughout the entire area, affected clothes in closets, furniture in other rooms, and even carpet far away from the actual fire.  SERVPRO of Southwest Dallas has technicians trained in fire and smoke restoration, and they use the proper equipment, techniques, and chemicals to get the job done.  Ozone machines and hydroxyl generators can help dissipate the odors left behind after a fire by changing their molecular structure.  Hot water extraction methods are used for cleaning porous surfaces, such as furniture and carpets.  Special detergents are used for cleaning clothing that was affected.  Dry sponging and specialized alkaline cleaners are used for miscellaneous items, such as lamps and televisions, in order to remove soot that has collected.  If you have had a fire and need help, call us today.

Commercial COVID Disinfection Services

8/15/2020 (Permalink)

Electrostatic sprayers and disinfectants Electrostatic Sprayers, CDC approved disinfectants, and Personal Protective Equipment

In recent months SERVPRO of Southwest Dallas has routinely performed disinfection services much more often due to the Coronavirus pandemic.  Commercial businesses typically will ask us to perform routine preventative disinfection services, which consists of applying CDC recommended disinfectants to highly trafficked areas and high-touch surfaces, such as tables, chairs, keyboards, doorknobs, etc.  In some cases we have been performing the preventative application services daily and/or between shifts at manufacturing plants to help prevent cross-contamination of workers and hopefully contain outbreaks.  SERVPRO of Southwest Dallas also uses high-tech equipment, such as electrostatic sprayers, to help get full coverage of the intended application area.  In addition, our team members are temperature checked daily and wear top-of-line ppe in order to keep your employees safe as well.  Call us today for a quote on a routine preventative maintenance program for your business.  

Water Damage - Crawl Spaces

8/15/2020 (Permalink)

Crawl Space Water Damage Mitigation in a Crawl Space

Crawl spaces that sustain water damage in the Dallas Fort Worth (DFW) area can be a difficult situation due to the lack of access to the confined area, the potential for contaminants that may reside in crawl space, and the potential for secondary damage to the main floor of the residence.  When excess moisture or even standing water is in the crawl space due to flooding or a leak, the moisture can have a tendency to migrate to the living area of the house and cause water damage there as well, even if the water never directly touched the main floor.  The first step is to extract any standing water from the crawl space.  Once the water has been extracted, drying equipment, such as commercial dehumidifiers, air movers, and sometimes even portable furnaces, should be set up in order to pull the excess moisture from the affected areas and stabilize the area before additional damages, such as mold or rotting, can occur.  It is also important to note that the equipment needs to be set up properly so as to not contaminate the living area of your residence with contagions from the crawl space.  If you suspect water damage in your crawl space, call the experienced professionals today!

Commercial Water Damage and Odor Mitigation

8/12/2020 (Permalink)

SERVPRO of Southwest Dallas Mitigation Equipment SERVPRO of Southwest Dallas Water Damage and Odor Mitigation Equipment in a Retail Store near Downtown Dallas

When a well-known retail store chain near Downtown Dallas had water damage to its back offices, along with an unpleasant odor as a result, SERVPRO of Southwest Dallas quickly sprung to action in order to resolve the issue.  They were able to pinpoint the source of the problem, put together a mitigation plan and estimate for the customer's corporate HQ approval, and answer any questions necessary to get started.  Once approval was granted, the SERVPRO of Southwest Dallas team worked with local management to set up equipment prior to the store's opening, so as to not disrupt the customer flow.  In only a few days, the area was dried out, and the odor had dissipated.  In addition, any potential growth or health issues had been mitigated through the use of air scrubbers and antimicrobial application.  Call SERVPRO of Southwest Dallas today to discuss your issue with our professionals and how they could use the latest techniques and state of the art equipment to mitigate any damages.   

Fire Damage - What to do?

8/12/2020 (Permalink)

Fire Damage to a Kitchen in Oak Cliff in Dallas Fire Damage to a Kitchen in the Oak Cliff area of Dallas

When a fire happens at your home or business, most people do not know what needs to be done to help make the area safe, odorless, and "Like it never even happened."  The first step is to make sure the area is even safe to enter, whether it be a structural issue or a breathing hazard, even small kitchen fires can cause a lot of damage and be a danger to occupants.  If no structural damage is apparent, it is still important to thoroughly clean the affected areas before spending a great amount of time within the structure in order to mitigate any potential health issues.  The SERVPRO of Southwest Dallas team is certified in fire and smoke restoration, and they use the latest techniques and equipment to make the area safe and odorless for occupants.  It is important to note that soot and smoke odors can migrate to areas and contents far away from the source of the fire, and the professionals at SERVPRO of Southwest Dallas are trained to use the necessary alkaline cleaners, HEPA air scrubbers, ozone machines, hydroxyl generators, etc., and make the area ready for reoccupation.  Call us today at 214-463-5880.

Dental Office Flooded

8/12/2020 (Permalink)

Laminate Water Damage Water migration below laminate / vinyl flooring.

When businesses have water damage, such as a dental office, it is important to get back to business as usual as quickly as possible.  When a DFW area dental office flooded due to a compressor failure, SERVPRO of Southwest Dallas was quickly able to extract the water and set up equipment to mitigate any potential secondary damage issues (nobody wants a mold issue in a dental office!)  Also, our trained and certified technicians noticed that the water had migrated under the laminate flooring (see the attached picture).  Unfortunately, when this happens it is necessary to removed the flooring so that the area can dry in a reasonable amount of time and before those secondary damages can occur.  Call us today for any of your water damage needs, commercial or residential, in the Dallas and greater DFW area.  

Water Damage Restoration in DFW

7/23/2020 (Permalink)

Water Damage in ceiling in Plano DFW water damage in a ceiling in Plano

Water Damage Restoration Services by SERVPRO for Southwest Dallas

Water damage can be a result of several different types of losses for DFW properties, both residential and commercial. A broken pipe or appliance failure might be the first types of issues that come to mind. Storms and flooding can also bring damage to a property that requires mitigation, including biohazard-level treatments. Even destruction from a fire can include massive amounts of additional issues from the water used to extinguish the fire. When improperly cleaned, water loss can lead to the growth of mold colonies, which require professional remediation.  

The type of water damage in the property matters as it affects everything from the kind of cleaning solutions needed to whether our technicians require additional protective gear to come into contact with it. The categories for water cleanup types are category one clean water, category two gray water, and category three black water, which carries a rating as a biohazard. 

Cleaning up disasters that occur with residential and commercial properties requires equal parts of compassion, experience, and skill. When SERVPRO of Southwest Dallas technicians come onto a site to mitigate fire, water, or other damage of any type, we know it is likely one of the worst days of the property owner's life, and we empathize and attempt to make the remediation process as stress-free as possible. Our goal is always to restore rather than replace whenever possible, which helps reduce the amount spent on replacing damaged building materials or belongings. Time is of the essence, and We're Faster To Any Size Disaster.

The skills that each SERVPRO of Southwest Dallas technician acquires begins with the extensive and ongoing training they receive before ever setting foot onto a job site. We set up numerous scenarios for fire, water, storm, and mold damage for the technicians to learn the best practices for restoration and cleaning for every type of potential job they may find themselves on. 

Along with hands-on training, our technicians pursue numerous certifications in the restoration industry as per the guidelines of the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) SERVPRO of Southwest Dallas employees participate in ongoing in-house training, which starts with the ECTP-employee certification training program and continues as methods of restoration continue to advance. We utilize state-of-the-art moisture detection equipment including probes, and thermal imaging to detect anywhere water migrates in a commercial or residential property so effective removal of any elevated moisture occurs during remediation. 

An essential certification that SERVPRO of Southwest Dallas employees receive is for Water Damage Restoration Technician (WRT) and much of our specialized equipment assists in the mitigation of water damage. Portable extractors are one of the most frequently used items in our restoration arsenal. They quickly pull up large amounts of water, and when needed, we add weighted extractor wands, so the water absorbed into carpet and padding can be extracted and resulting in the saving of the carpeting in clean water spills, rather than have it counted as a loss. Another type of weighted extractor that we use frequently is the highly maneuverable Rover. This stand-on vacuum uses the weight of our certified Carpet Cleaning Technicians (CCT) to push water up and out where it is then collected and removed from the flooring. 

Dallas locals are no strangers to wild weather. The intense storms that roll through this area of Texas bring damages such as tree limbs through windows. High winds peeling shingles which lets rain leak in through a compromised roof or flash floods causing groundwater to enter a home are all water loss events that require professional cleaning and restoration to minimize damages to the structure and contents. The more quickly water extraction happens, the faster cleaning and water damage restoration efforts take place, which saves more articles from being counted as a loss. Our employees perform preventative measures on arrival, such as tarping over damaged roofs or putting barriers over broken windows until they can be repaired to stop any further water from entering the property.

SERVPRO of Southwest Dallas employees complete training and certification for Fire and Smoke Damage Restoration Tech (FSRT), and a crucial part of this training is the removal of water before it causes secondary damage after a fire. After extraction of as much moisture as possible, the drying phase of the restoration process begins. 

In the case of both water and fire loss, SERVPRO technicians may find the property requires controlled demolition techniques such as flood cuts. When this is necessary, our technician carefully cuts away, sheetrock above the waterline,  to encourage a significant amount of airflow within wall cavities for faster drying. This attention to detail can also significantly reduce reconstructions costs.

Drying a commercial or residential Big D property after a water loss is more than setting up fans to blow on wet surfaces. Our Applied Structural Drying Technicians (ASD) spend time setting up our air movers at specific angles to bank air throughout the affected areas to drive embedded moisture to the surface where strategically placed dehumidifiers capture and port away moisture allowing progressively drier air to cycle in the areas that are drying. We have specialized drying equipment such as drying mats to use in the restoration of wet hardwood flooring which can be restored on a case by case basis.

Once SERVPRO of Southwest Dallas technicians confirm drying goals are met, they move on to complete the cleaning and disinfection of all surfaces. This step is to inhibit the growth of mold and eliminate odors that water can leave behind. If the type of water loss is gray or black water, our technicians may find the situation requires stronger odor control methods. 

Mold growth is a particular focus before, during, and after cleanup of water damage. Because spores can set up home as fast as 48 hours and Dallas has year-round humidity levels in the optimal range that encourages mold growth, the expedited extraction and lowering of humidity in the structure needs to occur as timely as possible after a water-damaging event. If we find mold in the structure, our employees hold a certification as an Applied Microbial Remediation Technician (AMRT) and have the expertise and equipment to perform mold remediation on all types of structures.

No one wants a reminder of that time they dealt with water damage in their home, yet odors left behind can do just that. Often cleaning and disinfection are enough to remove foul odors. In cases where it is not, our Odor Control Technicians (OCT) deploy different methods and equipment to neutralize odors at the molecular level. The assortment of hydroxyl generators, ozone machines, ULV ultra-low volume foggers, and deodorizing gels and pellets are always at the ready stored at our facility and on our Green Fleet of vehicles.

SERVPRO of Southwest Dallas at (214) 463-5880 is available 24/7 to clean up and restore any size water damage to your property and make it, "Like it never even happened."

Call the Professionals When a Disaster Occurs - Dangers of DIY

7/23/2020 (Permalink)

Dangers of DIY Fire Damage Assessments of Your Oak Cliff Home

After a disaster in your Dallas or Oak Cliff home, many owners want nothing more than to get back inside and determine the scope of the damage for themselves. While you might do this to better understand the effects of a disaster on your property, many others do it to begin to assess an expected cost to restore or repair damaging effects to the house. The best solution after a fire has occurred within your home is to reach out to our rapid response team to get a thorough and honest evaluation of the effects and damages.  We can walk you through the process and provide your insurance company with the details necessary to get you back to normal as quickly as possible.

One of the concerns about the DIY assessment of fire damage to your Oak Cliff property is the possibility of structural failure and weaknesses. Fire can affect materials like wood flooring and supports can quickly burn to the point of structural compromise, and these issues may not be recognized easily. Our highly-trained technicians have extensive knowledge of fire restoration and recovery so that we can offer effective solutions for our customers regardless of the severity of the incident.

With structure fires, many materials and products can come into contact with the spreading blaze. What results sometimes is a volatile combustion of materials and chemicals that could be hazardous to breathe. Our SERVPRO team that arrives on site does so with the full measure of our personal protective equipment designed to keep us safe even in potentially hazardous conditions.  In addition, tools like our hydroxyl generators and air scubbers with HEPA filters can help to remove potential contaminants, particulates, and odors from the environment while restoration work gets underway. 

In conclusion, while it might be tempting to rush into your home after a fire has been extinguished, please keep yourself and your family safe and trust the experience of our SERVPRO of Southwest Dallas fire restoration technicians.  Give us a call anytime at (214) 463-5880.

Disaster Recovery in DFW

7/23/2020 (Permalink)

SERVPRO of Southwest Dallas Disaster Recovery SERVPRO of Southwest Dallas Disaster Recovery

Disasters can be catastrophic for residences and businesses. Water, fire, or storms can create chaos; leaving you with a feeling of helplessness, not knowing where to turn after a catastrophe. SERVPRO of Southwest Dallas is ready to help.

We understand that your property is one of the most significant investments that you will ever make.  This is why it is essential that you choose a company with the knowledge, equipment experience, and reputation you can trust to return your property to its preloss condition or better. We make your disaster, "Like it never even happened."

Call SERVPRO of Southwest Dallas because

  1. We are trained to IICRC’s high standards in fire and water cleanup and restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
  2. Our industry professionals regularly attend SERVPRO continuing education classes locally and at the corporate offices.
  3. IICRC sets the standard for equipment in our industry. We meet their standards. Our team uses moisture detection, measurement, water extraction, drying, odor removal, and deodorization equipment. Our equipment can completely clean and remove the effects of water, mold, soot, smoke, and odor restoring property quickly.
  4. SERVPRO has been in business for over 50 years and has a team of over 1,700 locations nationwide.

The next time you need the help of a disaster restoration company, call SERVPRO of Southwest Dallas (214) 463-5880

Commercial Construction Flooding

7/20/2020 (Permalink)

Downtown Dallas Construction Site Flooded Downtown Dallas Construction Site Flooded

Construction sites area notorious for having water damage issues.  Whether it is due to drainage problems that still need resolved, a roof leak, a burst pipe during the construction process, or some other problem, SERVPRO of Southwest Dallas has got you covered.  We have handled all sizes of water damage projects, from seven floors in a downtown Dallas high rise, to water leaking down the walls from the newly installed sprinkler system in a condo.  No matter the problem, we have the resources and expertise to take care of things ASAP so that you can get back to work.  Call SERVPRO of Southwest Dallas today at 214-463-5880, and we can start extracting any standing water, decontaminating the affected area, and place commercial air movers and dehumidifiers in order to reduce the chance of any secondary damage!

Category 3 Water - A.K.A. Sewage

2/25/2020 (Permalink)

Sewage Water Damage Removal in Dallas Commercial Sewage water that needed removed from a downtown Dallas commercial building.

When Category 3 water damage, aka a sewage backup, hit a downtown Dallas commercial business, SERVPRO of Southwest Dallas was there within the hour to pump out and extract the water / sewage and help mitigate the situation. After the Cat 3 water has been removed, the problem is not yet mitigated however.  Additional steps to remove porous materials, apply antimicrobial agents, clean the affected areas, and decontaminate with additional equipment is necessary.  Equipment like HEPA air scrubbers, ozone machines, and hydroxyl machines are typically used to remove contaminants and dissipate odors.  In addition, it is always recommended that the workers taking on these unenviable tasks wear the proper protective equipment, such as respirators and Tyvek suits.  Don't take this monumental task on alone!  Contact us for any water or sewage, fire, mold, or commercial cleaning needs. 24/7/365.

Water Damage - Are Flood Cuts Necessary?

2/9/2020 (Permalink)

Drying equipment for water damage in Dallas Drying equipment being used to remediate water damage in South Dallas.

SERVPRO of Southwest Dallas has been repeatedly called to water damaged homes and businesses where other restoration companies told the owners that flood cuts and major demolition is necessary, but we deemed that course of action unnecessary.  This is certainly concerning, because while sometimes it is necessary to remove affected materials, especially when they have degraded or been affected by Category 3 water like sewage.  However, our certified professionals regularly dry areas that have been affected by water using our state of the art equipment and techniques while performing very limited demolition or flood cuts.  This helps to keep the costs down, speeds up the process, and causes as little interruption to the homeowner's life or business as possible.  Call SERVPRO of Southwest Dallas first for the best water damage restoration team around.  

Keep Your Family And Friends Safe During The Holidays

12/20/2019 (Permalink)

A Christmas Ornament Holiday Treasures Can Be Holiday Hazards!

 

With the holidays all a glow memories of holidays past and present come to mind. At SERVPRO of Southwest Dallas, we want to make sure that your holidays are safe and merry. One of the ways to do that is to make sure that your home is safe during this holiday season.

Holiday Safety Tips:

  • Make sure that Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.
  • Holiday decorations should be in good condition.  Do not use anything with frayed electrical cords and always follow the manufacturer's instructions.
  • Unplug tree and holiday lights before leaving your home or going to bed.
  • Always extinguish candles before leaving the room or before going to bed.
  • Make sure that your tree stand is sturdy.
  • Keep curious pets and children away from Christmas trees.
  • Keep anything that can catch on fire--like potholders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from your stovetop.
  • At the end of the day, walk around your property to ensure all candles and smoking materials are properly extinguished.

At SERVPRO of Southwest, we wish you, your family and friends a safe and happy holiday season.

 

Have A Wonderful And Safe Thanksgiving!

11/6/2019 (Permalink)

A Thanksgiving Place Setting Have A Safe Holiday Season!

In November, we begin to celebrate the holiday season with the Thanksgiving holiday.  The National Fire Protection Association (NFPA) offers us kitchen safety tips.  The top ten safety tips are:

    • “Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
    • Stay in the home when cooking your turkey, and check on it frequently.
    • Keep children away from the stove. The stove will be hot and kids should stay three feet away.
    • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
    • Keep knives out of the reach of children.
    • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
    • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
    • Never leave children alone in a room with a lit candle.
    • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
    • Make sure your smoke alarms are working. Test them by pushing the test button.”

 At SERVPRO of Southwest Dallas, we wish you the safest and best holiday season!

Have A Fire-Free Fall

10/29/2019 (Permalink)

Halloween Pumpkins Setting Keep Your Family Free-Free And Safe During Fall Activities

One of the most beautiful seasons of the year is fall. The cool and crisp temperatures, outdoor activities and beautiful fall colors can be seen no matter where you are or where you live. Gives way to the excitement of the upcoming holiday season According to the National Fire Protection Association, NFPA, it is also the time where fire dangers can present themselves. SERVPRO of Southwest Dallas wants all families in our communities to stay safe. Consider following the following safety tips provided by NFPA.

  • “Use a battery-operated candle or glow stick in jack-o-lanterns
  • When choosing costumes, stay away from long trailing fabric
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costumes. 
  • Remember to keep exits clear of decorations, so nothing blocks escape routes. Make sure all smoke alarms are working.” (Halloween/NFPA)

At SERVPRO of Southwest Dallas, we want everyone to have a safe and fire-free fall season. Should you have a fire clean-up emergency, we are here to help your family or business 24/7. Please call us (214) 463-5880

Halloween Candy Safety

10/25/2019 (Permalink)

Trick or Treating In Front of a House Keep Your Family Safe While Trick or Treating!

Halloween is that love by both children and adults.  Here are some simple and safe tips for kids and their holiday treats. 

Snacking: Give kids a small meal or snack before they hit the streets for trick or treating.  The urge to eat candy while out is great.  But, children should wait until they get home.  As a family you can inspect the candy and treats.  Make a game of it by having them sort count and look at each piece.

Safe treats: Children and adults should not accept and eat treats that are not wrapped by the candy manufacturer.  This way it may be easier to see if the tasty treats have been tampered with.  Remember to throw away anything that is suspicious. 

Food Allergies: If your child has a food allergy, check the label to ensure the allergen isn’t present. Children should not eat any home-baked goods they may have received.

Beware of Choking hazards: Very young children can choke on innocent items like gum, peanuts, hard candies, or small toys.

At SERVPRO of Gilbert, we hope that you have a safe and Happy Halloween!

Fall Clean Up Is Important For The Safety Of Your Home

10/6/2019 (Permalink)

A Residential Gutter Filled With Leaves Fall Is the Time To Clean Up Outdoors And Get Ready For The Winter

As fall leaves begin to fly and temperatures begin to fall, it is essential to make sure that your fall clean-up starts, so they do not make way to future disasters. Enlist the help of your entire family and make it fun. 

Check weather stripping and caulking around doors. Cracks and missing stripping can cause heat loss and allow the fall and winter weather to intrude into your home. This can cause damage to your windows, doors, and floors. Make sure that the proper repairs and replacements are made. 

Check and clean your gutters and downspouts. When they become clogged or loose, they can create water damage in and around your home.

Patio furniture should be cleaned covered or stored away, so it remains in tip-top condition for next spring and summer

Garden hoses should be drained and unsecured from outdoor water spickets. This will prevent the hose and the outdoor water source from freezing thus potentially causing pipes to burst and creating a water disaster

Check out exterior paint. Does your home need a touch-up? Cooler weather allows you to complete any outdoor painting activities. 

If you have a swimming pool, it is time to close it for the season. 

Busy schedules sometimes give way to the opportunity to season proof your home. Should you forget and be faced with a flood, water, or fire emergency, contact SERVPRO of Southwest Dallas (214) 463-5880. We are here to serve the communities of the Greater Dallas Area, including Dallas, Oak Cliff, Kessler, Cockrell Hill, the Bishop Arts District, and Wynnewood.

Water Damage Ready Professionals

9/24/2019 (Permalink)

Water Flowing Onto A Kitchen Floor We are here to help with your water damage emergency 24/7

Water damage can range from minor to absolutely disastrous. When faced with residential or commercial water damage, call SERVPRO of Southwest. We are recognized as a trusted leader in the water restoration industry. As a locally owned and operated franchise, our team has the knowledge needed to solve the problem quickly.

Offering 24/7 emergency service, customers will speak directly to one of our SERVPRO professionals who are highly skilled, trained, and certified water damage technicians. Customer Service is our top priority. 

As a professional water restoration company, we can work closely with your insurance agent to ensure that all of the required paperwork is completed accurately allowing the restoration process to move forward. Our team will stay in communication with you throughout the process, so timelines and expectations are clear. 

At SERVPRO, we have a six-step water restoration process using advanced technology. 

  1. Emergency Contact with our Customer Care Representative
  2. Inspection and Water Damage Assessment
  3. Water Removal and Water Extraction
  4. Drying and Dehumidification
  5. Cleaning and Sanitizing
  6. Restoration

We understand that every water disaster is different. SERVPRO of Southwest Dallas is here to provide unique solutions. Call us (214) 463-5880 to help you quickly recover from your next water damage emergency.

Flood Damage? No Problem - We Are Here to Help!

9/24/2019 (Permalink)

Flood Waters Next to a Flood Wall We are to help with any flood emergency

Storm damage, especially from flooding, can be disastrous to a residential or commercial property owner. 

After the floodwaters regress, the charge of restoring your property begins. It can be wearisome. Most everyone wants to return their property and start the restoration process. 

However, It is crucial to understand that if the flood was severe enough to require evacuation, it is equally essential to stay safe when you return.   

Consider the following before you re-enter your property:

  • First, contact all your utility companies to ensure that electric and gas are turned off and sewer lines are intact. 
  • Check for any visible structural damage like loosened or cracked foundation, other cracks or holes that would make it dangerous to enter. 
  • Once you enter the structure, look for warping of ceilings or drywall damage. 

SEVRPRO of Southwest Dallas will help!. Depending on the amount of damage, water can impact wood and drywall that has either been submerged for a long or a short period. Left professionally untreated continuing problems such as the deterioration of wood and wall coverings as well as the development of mold can develop 

SERVPRO of Southwest Dallas has access to an extensive inventory of recovery equipment. We have qualified professionals to respond to emergencies and disasters of any size or severity.

With 24/7 response, our professionals offer effective mitigation service designed to save our customers time and money on the restoration work that their home or business requires. Our fast response to water loss emergencies can prevent structural degradation and the formation of hazardous mold colonies. 

No matter the emergency or when it occurs, our team can make it “Like it never even happened.”

Call SERVPRO of Southwest Dallas (214) 463-5880 for water damage mitigation and restoration needs. 

A Salute to the North Texas Day Of Giving

9/24/2019 (Permalink)

Volunteer Hands Tree Supporting Our Communities is #1 to Our Team

For SERVPRO of Southwest Dallas, it is important for us to be involved in community events.  That promote uplifting others in Dallas and the surrounding communities

Recently, we were promoted and participated in the North Texas Day of Giving which is led by Communities Foundation of Texas. It is one of the largest community charity events in the nation.  As a giving event, it designed to empower everyone to give back to their community by supporting local nonprofits and causes important to them.  It was a one-day event that raised over $50 million dollars.  It is all about helping the communities we serve to thrive. 

We appreciate the hard work that went into this successful event.  And, we appreciate our local communities for their contributions.  Thank you.

So What Is The Difference Between A Severe Weather Watch And Warning?

9/11/2019 (Permalink)

A Large Tornado In Texas With Lightning! Understand the difference between a severe thunderstorm watch and warning.

So, exactly what is the difference between a Severe Thunderstorms Watch and Severe Thunderstorm Warning.  Let’s test our knowledge.

Get Prepared when there is a Severe Thunderstorm Watch.  This means that severe thunderstorms are possible in and near the watch area.  It is important to stay informed and be prepared to act if a severe thunderstorm warning is issued by the national weather service.  Typically, a watch area covers several counties and states. 

Take Action when a Severe Thunderstorm Warning is issued.  Radar or spotters have reported that there is severe weather.  These warnings are not to be taken lightly.  There could be an imminent danger to life and property.  Take shelter immediately.  Leave mobile homes. They can blow over easily in high winds.  It is important to understand that warning typically cover a smaller area like a city or town.  The area may be impacted by large hail or damaging winds that have been identified by a national weather service forecaster on radar or a trained spotter or law enforcement official who is watching the storm.

At SERVPRO of Southwest Dallas, your safety is our first concern.  In the event, that you need storm clean up assistance after a storm large or small.  Call us (214) 463-5880 for 24/7 emergency service.  We can help with any severe storm damage and board up service.

Have A Pet Readiness Plan In Place In Case Of An Emergency!

9/11/2019 (Permalink)

A Happy Corgi Walking in the Rain Make sure to take care of your pets during a weather emergency.

A good thing to keep in mind is when there is a weather-related disaster. What is right for you is also suitable for your pets. Don’t leave your pets alone. They may be injured lost or worse. Consider options for the safety of your pet.

  • Create a pet buddy system if you are not at home.  Have a trust neighbor check on your pets. 
  • Make a pet emergency kit with portable bowls three days of food and water and some of their favorite toys and treats.
  • Contact your veterinarian.  Obtain all up to date health and shot records for your pet.
  • Know where local animal hospitals and veterinarians are located. 
  • Add their contact information to your own personal emergency list.
  • Make sure that your pet is microchipped with an up to date phone number and contact information. 
  • If for some reason you cannot return home right away locate a boarding facility

We understand at SERVPRO of Southwest Dallas that your pets are your family. And, that it is crucial to take precautions for them too.
Once everyone is safe, and out of harm’s way, when you need assistance with your flood, fire, or water emergency, we are available to help 24/7.

Disaster Can Strike Without Notice!

9/9/2019 (Permalink)

A Drawing Of A Person Fleeing A Building In An Emergency Develop A Plan For Emergencies At Your Workplace!

No one ever expects an emergency or disaster at work. Emergencies and Disasters can strike anyone, anywhere and at any time. You and your valued employee could be forced to evacuate your business when you least expect it. The best way to protect your employees and yourself is to develop a well thought out emergency plan that everyone understands.  

Work emergencies come in all forms from floods to fires, toxic gas releases to explosions, and more. Preparation is key. It allows everyone to approach the disaster logically and calmly. This type of plan is not difficult to prepare. 

OHSA provides businesses with evacuation and procedures e-tool.  

Should your business be faced with a fire, water, or flood emergency disaster? Call SERVPRO of Southwest Dallas (214) 463-5880. We are available to help your business 24/7 because we are “Faster To Any Disaster.”

Commercial Fire Prevention Tips!!

9/4/2019 (Permalink)

Firefighters Battle A Commercial Blaze With A Fire Hose Firefighters put out a blaze. Keep your business and team safe by following a few safety tips.

The devastation that a fire can cause a large commercial or small business is extremely stressful. Business operations and customer relationships can be stalled, not to mention the impact on equipment, materials, and structures. For SERVPRO of Southwest Dallas, it is important to us that the business owners are able to not only focus on the health of their business but, also on be able to prevent future fire emergencies, risks and staff education.

Here are some tips which may reduce your risk of fire hazards in the workplace. 

  • Have the Fire Marshall or local Fire Department inspect equipment and chemical areas routinely. These team can make sure that the fire alarm and sprinkler system are in excellent working order.
  • If you do not have a sprinkler system, consider purchasing one. According to NFPA, “Sprinkler systems were effective at controlling 96% of fires in which they operated.” 
  • It is crucial to unplug small appliances over the weekend – coffee makers and microwaves. Make sure that the appliances are given plenty of room to breathe. This includes mechanical rooms. This area should always be neat and free of debris.
  • Employees should know where the fire extinguishers are located in the building. An evacuation plan should be in place.   
  • Smoking should not be allowed in or around the building. 
  • Keep all doors closed during business hours; not only for security but the fire safety of your team. 
  • Make sure that the garbage is taken out daily. 

We understand at SERVPRO of Southwest Dallas how devastating a fire can be to your business. SERVPRO professionals have helped many businesses recover from small to extensive fire clean up. We will remove debris, clean the area, improve air quality, odor removal, and restore your property. Our goal is to return your site to the pre-fire condition.  

Call us if you have a commercial fire restoration emergency (214) 463-5880. We are here to help!

September is Severe Weather Preparedness Month!

9/4/2019 (Permalink)

Severe Thunderstorm Clouds In The Sky Looming Over A City When Mother Nature Strikes - Make sure that you are prepared in advance!

The month of September is National Preparedness Month. Ready.gov offers several server weather safety tips. Severe weather can happen at any time and can include thunderstorms, damaging winds, tornadoes, hail, flooding. And, we still need to consider winter weather storms like freezing rain, sleet, and strong winds. All can leave residents of our communities at extreme risk. 

Weather disasters can happen at any time. This is why at SERVPRO of Southwest Dallas, we recommend that our communities take action before severe weather strikes. 

Make an emergency and evacuation plan and communicate it to your family or employees. 

  • Put a plan in place
  • Make sure that you consider any special needs of your family or employees
  • Write out an emergency plan
  • Practice your plan 

Keep informed about emergency alerts

SERVPRO of Southwest Dallas encourages you to be aware of the steps to take when Mother Nature strikes! In the event of a storm emergency, we are here to help with any commercial or residential restoration needs. Give us a call (214) 463-5880. We will restore your property, “Like it never even happened.”

Commercial Fire, Water and Mold Disasters - What to do?

8/26/2019 (Permalink)

green SERVPRO van outside commercial building One of our SERVPRO of Southwest Dallas Vans Ready To Handle Any Commercial or Residential Disaster

If your business suffers from a water or fire disaster, hiring SERVPRO of Southwest Dallas can drastically improve recovery times. Consult your Emergency Readiness Plan (ERP). This is a detailed document that outlines the steps that you, as a business owner, will need to take in the event of an emergency.  It includes critical information like shut off locations, contact information for emergency personnel and others relevant to your business and more. If you do not have an ERP in place, we will be happy to help you.  All your information will be stored on our convenient APP at no cost except peace of mind to you. 

It is essential to contact our insurance carrier right away. They will assist you in moving forward in the restoration process. They can provide you with timely and useful information that will get your business up and running. 

While we understand that you may be given other choices, contact SERVPRO of Southwest Dallas (214) 463-5880, our local franchise has the team of professionals in place to handle any size of commercial disaster. Our company has the reputation, people, and resources to handle the job quickly. We are responsive to your needs. 

We want you to focus your attention on moving your business forward. Our goal is to help you to be able to do just that. Look to our team for 24/7 emergency service after a commercial disaster strikes. 

Beware of Carbon Monoxide

8/14/2019 (Permalink)

Challenging to detect and often called the silent killer, carbon monoxide is a threat to your home.  Unfortunately, you can't see or smell carbon monoxide.  Carbon Monoxide has no odor, color, or taste.  At high levels, it can poison or kill humans or pets in minutes.

It is important to recognize the silent symptoms of carbon monoxide poisoning.  They can include a dull headache, dizziness, muscle weakness, confusion, nausea or vomiting, blurred vision, confusion or heart, and respiratory diseases.  If you suspect any of your symptoms are related to carbon monoxide poisoning, leave your home immediately, move outside into fresh air— call 911.  The experts will come and access your home. 

It is critical to inspect all fuel-burning appliances, fireplaces, wood stoves, etc. by a trained professional annually.  A trained professional can ensure that your home is safe.    It is also important to have carbon monoxide detectors installed in your home.  There are many options available and are easy to install and test regularly.

At SERVPRO of Southwest Dallas, our community is important to us.   We want to make sure that your family is safe. 

Keep Your Home Safe From A Candle Fire

8/14/2019 (Permalink)

Candle Safety!

Candles can add to the ambiance of your home; however, they one of the primary causes of house fires. It is important to remember that a candle is an open flame that can easily ignite flammable items that are near. Keep your home a sanctuary from everyday life and safe from a candle fire. Many candle alternatives can bring your home the same warm feeling.

Some safe options are:

  • Battery Operated Candles
  • Oil Warmers
  • LED String lights in a clear vase
  • Wine Bottle with LED Lights

If the scent is what you are missing, consider:

  • Oil or Wax Warmers
  • Reed or Stick Diffusers
  • Air Freshener Sprays
  • Potpourri

If you do use candles in your home, remember to follow a few simple safety tips:

  • Never leave a candle unattended.
  • Keep candles should be kept out of the reach of children and pets.
  • Never burn a candle on or near something flammable.

If a candle fire does happen, SERVPRO of Southwest Dallas can help. We are a loss recovery team, and our Smoke Restoration Technicians can quickly identify the full scope of the damage to your home. We work to provide effective mitigation and restoration that can save you time and money.

Call us (214) 463-5880 you encounter a fire emergency

Storm and Water Damage Restoration Professionals

7/25/2019 (Permalink)

Storm Damage to a Home!

Severe weather storms can cause destruction to your home or commercial property in an instant.  It can be overwhelming when disaster strikes, creating an unhealthy home or business for your family, employees, and customers.  At SERVPRO of Southwest Dallas, we understand that and have helped many property owners recovery as quickly as possible.

After the storm passes, most want to access any damage as quickly as possible.  But it is essential to stay safe.  Be careful of any hazards like broken glass, fallen limbs, standing water, downed powerlines, etc.  Follow any instructions that are given to the community by the police, fire, and utility companies. If there is the smell of gas, shut the main gas line off and open windows and doors.  Stay outside until help arrives. 

Next check for any structural damage to your property.  Look for leaks, holes in the roof, missing shingles, cracked or broken tile, dents, and ding in gutters, vents or flashing, cracks in brick, damage to the siding of your home.  Take a look at the windows and doors to ensure that there were no leaks or damage due to flying debris.  Make sure that outdoor appliances like air conditioners, grills are in good working order.  If you have a basement, see if the sump pump is working and there is no water in the basement.

If the event that there is damage to the exterior of your property that may allow water, pest, etc. into your home or business, call SERVPRO of Southwest Dallas for board up service.  We are available to you for emergency service 24/7, including holidays.

Contact your insurance provider right away.  They can instruct you the steps to take to expedite your claim. 

SERVPRO of Southwest Dallas will be available to handle any of your disaster recovery services from flooding, water damage, and fire.  We will take time to explain our process to ensure that your property returns to "Like it never even happened."

Call us today for all your storm damage, mitigation, and restoration needs (214) 463-5880!

Schedule A Emergency Ready Profile Today!

7/24/2019 (Permalink)

Emergency Ready Plan Dashboard Your Personal Emergency Ready Profile Is On Your Phone!

It is essential to plan to lessen business interruption after a disaster.  Nearly 50% of businesses may never reopen after suffering a disaster!

SERVPRO of Southwest Dallas is ready to help commercial customers develop a SERVPRO® Emergency Ready Profile.  The plan will help minimize business interruption by having an immediate plan of action.   All the information you may need; contacts, property manager, insurance information, etc. will be accessible from your cell phone.

SERVPRO of Southwest Dallas offers a complimentary Emergency Ready Profile to commercial businesses.

Your ERP with SERVPRO® will include:           

  • A no-cost assessment of your facility
  • A concise Profile Document that contains only the critical information needed in an emergency
  • A guide to help get you back into your building following a disaster
  • Establishes SERVPRO of Southwest Dallas as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Call SERVPRO of Southwest Dallas a (214) 463-5880 to schedule your Emergency Ready Profile!

How To Use A Fire Extinguisher Properly!

7/23/2019 (Permalink)

A Bright Red Fire Extinguisher Mounted On A White Wall Residential Fire Extinguisher

Fire extinguishers cannot only save lives, but it can protect your home as well.  First, you must store your home fire extinguisher where children cannot reach them.  Next, do not place them near stoves, heating appliances, or behind draperies. An optimal location is near one of your doors going to the outside of your home.

Make sure that you are using the proper technique established by OSHA.  It is called the P.A.S.S. method.

  1. PULL... Pull the pin. This will also break the tamper seal.
  2. AIM... Aim low, pointing the extinguisher nozzle (or its horn or hose) at the base of the fire.

NOTE: Do not touch the plastic discharge horn on CO2 extinguishers, it gets very cold and may damage your skin.

  1. SQUEEZE... Squeeze the handle to release the extinguishing agent.
  2. SWEEP... Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If the fire re-ignites, repeat steps 2 - 4.

If you have the slightest doubt about your ability to fight a fire, EVACUATE IMMEDIATELY!"

If you have a fire restoration, emergency SERVPRO of Southwest Dallas is ready to help.   We provide emergency fire services 24 hours a day, 7 days a week – including holidays.  You can expect an immediate response, day or night.  Call us (214) 463-5880

Source:   https://www.osha.gov/SLTC/etools/evacuation/portable_use.html

Water Damage, Flooding and Restoration

7/22/2019 (Permalink)

Flood Waters Flowing In A Downtown Area With Ducks Floating Near By Storm Damage and Flood Waters Beware!

SERVPRO of Southwest Dallas is ready to assist you with any of your water, flood or fire restoration needs.  To ensure the safety of your home, it is best to be proactive.  Doing so will lessen the severity of water damage or flood damage.

The best prevention of water or flood damage is the inspection and maintenance of the most common causes in your home.  Here are a few suggestions to help reduce the potential for damage.

  • Visible hoses and pipes in your home should be inspected regularly, like, dishwashers, washing machines, refrigerators, and ice makers.  Unfortunately, all of these types of appliances have hoses and pipes that in time will wear out.
  • Know where the water main to your home is located.  Make sure the main valve is in good working condition.  Should you have an appliance flood or pipe flood in your home, one of the first things that you will need to do is shut off the water to your home, so more damage is not caused.  Thus, you do not want a faulty main value since that could mean serious disaster.
  • If there is a sump pump in your home, check it regularly.  If it is broken or the battery backup is not working, it will be too late when you have a flood. 
  • Routinely check your gutters, roof, and the slope of your yard.  During monsoon season or rainy season, clogged gutters are a recipe for disaster.  Make sure that they are cleaned and clear of any debris.
  • Make sure that the slope of your yard moves water away from your home rather than toward the foundation.  
  • Check for roof leaks in the attic.  Don’t let them go unattended.  Doing so could cause leaks not just in the attic area but throughout your home.  Left unattended mold can result.
  • Keep an eye on your water bill.  If you notice an unexplained increase, you may have a leak inside or outside of your home.  Call a professional plumber to take a look.

Should you encounter a flood disaster of any kind, call SERVPRO of Southwest Dallas (214) 463-5880.  Our professionally trained team is available to help 24/7 providing fast emergency service, day or night!

Dryer Fire Danger!

7/18/2019 (Permalink)

Commercial Red and Yellow Dryers Lined Up In A Row. Dryers Can Cause Fires!

Whether you own or rent your home, keeping your home safe is of the utmost importance to having a happy, healthy family. This is why it is crucial to understand the risks if a clothes dryer is not taken care of properly. Too often neglected areas of clothes dryer cleaning are the dryer vents and the lint filter adding to the risk of a home or business fire.

It is essential to follow these simple safety tips that can prevent a fire in your dryer.

  • Make sure that your dryer is installed and maintained by a certified professional.
  • Never use your dryer without a lint filter.  It is important to clean the filter screen before each cycle.  Use a dryer link brush to clean the inside of the link trap.  Lint can build up in the trap as well.
  • Clean the back of the dryer where lint can build up over time.
  • Check the venting system in the back of the dryer to make sure that it is not damaged, crushed, or restricted in any way.
  • Look outside to make sure the outdoor vent is clear, and there is no lint or obstructions.
  • It is also a great idea every so often to clean your dryer tub.  Simply take a clean cloth with a small amount of rubbing alcohol.  Let it dry completely.

Keeping your family and customer safe is vital to us at SERVPRO of Southwest Dallas.  In the event of a fire at your home or business, we are here to help you through this disaster.  Our team of trained professionals will help restore any water or fire damage emergency.  Quickly and professionally, we bring your home or business back to its original state.  "Like it never even happened."  Call SERVPRO of Southwest Dallas (214) 463-5880; we are available for 24/7 for emergency services.

Your Fire and Water Damage Team!!

7/17/2019 (Permalink)

Fire Damage Fire and smoke damage after a kitchen fire.

SERVPRO of Southwest Dallas realizes how upsetting and worrisome a fire or water damage situation can cause for your family or business. It is a disruption that can turn your day to day life upside-down. Our team of professionals will help minimize the interruption and fix the property damage quickly in the most cost-effective way possible. SERVPRO of Southwest Dallas specializes in water and fire cleanup and restoration for both residential and commercial properties. And if necessary, we will mitigate mold and mildew.

Our team is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification renewals, you can be assured that we are equipped with the knowledge to restore your property. No fire or water damage is too large or too small for SERVPRO of Southwest Dallas

SERVPRO of Southwest Dallas takes great pride to ensure our communities families and businesses are taken care of.   When the need arises for a fire or water restoration team, call us at (214) 463-5880.  We are available, 24/7!

SERVPRO of Southwest Dallas Is READY to Help!

7/16/2019 (Permalink)

SERVPRO of Southwest Dallas Disaster Recovery Water, Fire, and Storms - We are "Faster To Any Disaster"

Disasters can be catastrophic for residences and businesses. Water, fire, or storms can create chaos; leaving you with a feeling of helplessness, not knowing where to turn after a catastrophe. SERVPRO of Southwest Dallas is ready to help.

We understand that your property is one of the most significant investments that you will ever make.  This is why it is essential that you choose a company with the knowledge, equipment experience, and reputation you can trust to return your property to its preloss condition or better. We make your disaster, "Like it never even happened."

Call SERVPRO of Southwest Dallas because

  1. We are trained to IICRC’s high standards in fire and water cleanup and restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
  2. Our industry professionals regularly attend SERVPRO continuing education classes locally and at the corporate offices.
  3. IICRC sets the standard for equipment in our industry. We meet their standards. Our team uses moisture detection, measurement, water extraction, drying, odor removal, and deodorization equipment. Our equipment can completely clean and remove the effects of water, mold, soot, smoke, and odor restoring property quickly.
  4. SERVPRO has been in business for over 50 years and has a team of over 1,700 locations nationwide.

The next time you need the help of a disaster restoration company, call SERVPRO of Southwest Dallas (214) 463-5880

We Help You Get Back To Business In Oak Cliff After A Water Damage Disaster

7/8/2019 (Permalink)

Commercial Air Movers When you experience water damage such as a busted water line, we can bring the equipment and prompt action to mitigate the situation.

Getting Your Oak Cliff Restaurant Dry After A Loss Incident

Water loss incidents are far more dramatic in a  business, as a higher volume of people end up displaced when there isn't a prompt response to get the situation resolved. With an establishment in the food and beverage industry, you have added levels of concern involved in the recovery of your business after water damage spreads through the area. There are many ways that your staff and the custodial team can get this situation under control if they act quickly before the damage becomes too severe.

As much as many business owners have trusted our SERVPRO professionals to help overcome water damage to Oak Cliff buildings in the past, the full measure of our expertise and resources is not always necessary for smaller scale water emergencies. The first step, as with any loss incident of this variety, is to determine the source and work to stop the flow of water to this breach or vulnerability until the appropriately qualified repair personnel can arrive to complete this task.

The focus now is on getting the restaurant dry so that you can avert a more damaging condition like mold or microbial growth, which can become very damaging to both your reputation and standing with the health department. Mold does not thrive in dry locations, meaning that getting the work started to clear out moisture and dampness is imperative. While you might not have the commercial grade drying and recovery equipment available to our SERVPRO team at your disposal, there are machines that you can rent that can help you to make this task more effective when dealing with water damage.

From local home improvement and hardware locations, you can often find a selection of:

Air movers and drying fans
Dehumidification units
Extraction tools

Depending on the situation in your restaurant, different tools and equipment might be necessary to get the building dried out. You can trust our SERVPRO of Southwest Dallas team to arrive quickly to help if the situation gets out of control or you need a second look at your recovery efforts. Give us a call anytime at (214) 463-5880.

See more about Oak Cliff.

Flood Damage Removal And Remediation In Dallas

7/7/2019 (Permalink)

Let SERVPRO extract all your flood damage fears.

We can put you at ease.

With Joe Pool and Mountain Creek Lakes right in the city limits, Dallas residents can be very familiar with flooding in their area. Depending on the storm that causes the lakes to break their banks, water in homes can cover the garage floor, or find its way into every room in the house. 

Remediating and removing Dallas flood damage takes a professional service with the best equipment available. SERVPRO response teams train extensively to extract and detect water, deodorize and dry the home, and dispose of the property too damaged for repair. 

After a flood, team members use Extraction equipment to draw out all visible floodwater and any amount trapped in carpets and wood floors. They use industrial-grade pumps for levels more than two inches high and smaller devices designed for removing surface water and drawing it from carpets and between floorboards. 

Not all floodwater is visible, however. Technicians use Detection equipment to find floodwater underneath floors and behind walls. Moisture meters can detect any levels above normal for the inside of a home and pinpoint the location. Once identified, team members lift floorboards to access water in the sub-floor. They also remove floor trim and drill a hole into affected drywall panels to allow water to drain. 

To speed up the evaporation process, SERVPRO technicians install Air Moving and Dehumidification equipment. The air movers generate warm, dry air team members can direct into the sub-floor and behind walls which forces moisture out. To capture and remove it, they use dehumidifiers that can pull up from the air up to 25 gallons every 24 hours, depending on the moisture level. 

Since floodwater contains dirt and other contaminants, it also contains odors that technicians use Deodorization equipment and chemical agents to remove. Technicians have access to spray pumps to treat affected surfaces directly, and foggers and ozone machines to create particles clouds to eliminate odors where they deeply penetrated wood framing and other property. 

Removing and remediating flood damage and can take time, but the savings in property not replaced can add up to thousands of dollars. SERVPRO of Southwest Dallas is proud to help local homeowners and in towns like Cockrell Hill, Kessler, and Oak Cliff put their homes back together and ready for occupation once again. If you need our services, call (214) 463-5880 today. 

For more information on Dallas, click here.

You Can Trust Our Fire Damage Experts To Solve Any Issues In Your Dallas Home

6/19/2019 (Permalink)

Call SERVPRO of Southwest Dallas at (214) 463-5880, and we can help you deal with the complicated restoration process.

Professional Assistance Calms Nerves After Fire Damage In Dallas

Dealing with the aftermath of a fire incident can be a nerve-wracking experience. In addition to the financial or sentimental loss, one faces, several tasks must also be carried out to restore the property to its preloss state. Some of the common ones include removing the debris left over from the fire, rebuilding damaged areas and refinishing surfaces affected by flames or smoke. We offer professional restoration of fire damage in Dallas to help reduce the stress you face.

When everything is covered in soot, it is easy to assume the incident leading to fire damage in Dallas is more severe than it is. There is a need to separate items based on the extent of damages to get a clearer picture of the damage level. Our SERVPRO technicians separate the affected contents into salvageable, unsalvageable, and questionable categories. Such categorization not only helps establish the level of damage but also eases restoration.

Soot and other smoke residues can penetrate beyond the surface of a material. Such materials may seem damaged beyond repair, but with proper cleaning, it might be possible to save the materials. Cleaning helps reduce costs compared to replacing or refinishing. Our SERVPRO technicians rely on sophisticated equipment and cleaning methods to deal with stubborn areas. For example, we use soda blasting which helps clean damage such as slight scorching of surfaces or heavy residue deposit “Like it never even happened.”

Sometimes fire may breach the roof or walls of the affected house, creating a chance for further damage to the contents and materials inside the home. Repairing the breached areas immediately might not be possible, and moving items might be too tedious. Our SERVPRO technicians help by boarding up the property and installing roof tarps to keep out weather elements and rodents. Alternatively, we can also move out contents for storage in safe warehouses. We keep proper records and note the location of every item so that we can return them to the same spot after restoration.

You should not lose hope when fire ruins your property. Call SERVPRO of Southwest Dallas at (214) 463-5880, and we can help you deal with the complicated restoration process. We are available 24/7.

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We Can Save Your Water Damaged Home In Dallas

6/14/2019 (Permalink)

Water Damage Our certified technicians are available 24-hours by calling (214) 463-5880, and we can make your water loss “Like it never even happened.”

SERVPRO Helps Alleviate Post-Vacation Water Damage In Dallas Home

The two areas in the home most likely to suffer water damage in a Dallas home are the kitchen and bathroom. If the spill gets cleaned up quickly, it limits the amount of loss to the house; the real problem happens when an amount of time passes between the event and the cleanup.

SERVPRO answered a call from a Dallas homeowner to mitigate water damage in a kitchen from a leak under the sink. The family had left on Friday and come home on Sunday night to this scenario. They were unsure how long the water had been flowing into the room, but they had placed towels in the floor and attempted to mop up all they could. On the advice of their insurance adjuster, since it was a sudden pipe break, they contacted us for water extraction and cleanup.

Since the water could have been standing in the room for up to 48 hours, we did not treat this spill as a clean water spill because the more time that elapses between the water loss event and cleanup efforts give bacteria and mold time to set up home. Our technicians treat the water as contaminated during mitigation by wearing protective clothing and using antibacterial solutions in areas they are working.

We scoped the room to determine the areas of water migration. This action involved removing the baseboards and drilling drying holes inside the back of the cabinets to allow the water to drain so a more substantial amount of air could reach within the wall cavities and speed the drying process. The homeowner was relieved to find out through our moisture detection equipment that water did not breach the subflooring.

SERVPRO techs removed the breakfast table and chairs for drying and cleaning in another area of the home. After drying the kitchen, we thoroughly cleaned and sanitized the room to ensure it was disinfected and inhibit the growth of mold.

SERVPRO of Southwest Dallas stands ready to mitigate water damage to your home from any source. Our certified technicians are available 24-hours by calling (214) 463-5880, and we can make your water loss “Like it never even happened.”

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Southwest Dallas Homeowners Count on SERVPRO for Water Loss Mitigation

6/12/2019 (Permalink)

Water Damage Restoration Services by SERVPRO for Southwest Dallas

Water damage can be a part of several different types of losses for Dallas properties, both residential and commercial. A broken pipe or appliance failure might be the first types of issues that come to mind. Storms and flooding can also bring damage to a property that requires mitigation, including biohazard-level treatments. Even destruction from a fire can include massive amounts of additional issues from the water used to extinguish the fire. When improperly cleaned, water loss can lead to the growth of mold colonies, which require professional remediation.  

The type of water damage in the property matters as it affects everything from the kind of cleaning solutions needed to whether our technicians require additional protective gear to come into contact with it. The categories for water cleanup types are category one clean water, category two gray water, and category three black water, which carries a rating as a biohazard. 

Cleaning up disasters that occur with residential and commercial properties requires equal parts of compassion, experience, and skill. When SERVPRO of Southwest Dallas technicians come onto a site to mitigate fire, water, or other damage of any type, we know it is likely one of the worst days of the property owner's life, and we empathize and attempt to make the remediation process as stress-free as possible. Our goal is always to restore rather than replace whenever possible, which helps reduce the amount spent on replacing damaged building materials or belongings. Time is of the essence, and We're Faster To Any Size Disaster.

The skills that each Dallas SERVPRO technician acquires begins with the extensive and ongoing training they receive before ever setting foot onto a job site. We set up numerous scenarios for fire, water, storm, and mold damage for the technicians to learn the best practices for restoration and cleaning for every type of potential job they may find themselves on. 

Along with hands-on training, our technicians pursue numerous certifications in the restoration industry as per the guidelines of the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) SERVPRO of Southwest Dallas employees participate in ongoing in-house training, which starts with the ECTP-employee certification training program and continues as methods of restoration continue to advance. We utilize state-of-the-art moisture detection equipment including probes, and thermal imaging to detect anywhere water migrates in a commercial or residential property so effective removal of any elevated moisture occurs during remediation. 

An essential certification that SERVPRO of Southwest Dallas employees receive is for Water Damage Restoration Technician (WRT) and much of our specialized equipment assists in the mitigation of water damage. Portable extractors are one of the most frequently used items in our restoration arsenal. They quickly pull up large amounts of water, and when needed, we add weighted extractor wands, so the water absorbed into carpet and padding can be extracted and resulting in the saving of the carpeting in clean water spills, rather than have it counted as a loss. Another type of weighted extractor that we use frequently is the highly maneuverable Rover. This stand-on vacuum uses the weight of our certified Carpet Cleaning Technicians (CCT) to push water up and out where it is then collected and removed from the flooring. 

Dallas locals are no strangers to wild weather. The intense storms that roll through this area of Texas bring damages such as tree limbs through windows. High winds peeling shingles which lets rain leak in through a compromised roof or flash floods causing groundwater to enter a home are all water loss events that require professional cleaning and restoration to minimize damages to the structure and contents. The more quickly water extraction happens, the faster cleaning and water damage restoration efforts take place, which saves more articles from being counted as a loss. Our employees perform preventative measures on arrival, such as tarping over damaged roofs or putting barriers over broken windows until they can be repaired to stop any further water from entering the property.

SERVPRO of Southwest Dallas employees complete training and certification for Fire and Smoke Damage Restoration Tech (FSRT), and a crucial part of this training is the removal of water before it causes secondary damage after a fire. After extraction of as much moisture as possible, the drying phase of the restoration process begins. 

In the case of both water and fire loss, SERVPRO technicians may find the property requires controlled demolition techniques such as flood cuts. When this is necessary, our technician carefully cuts away, sheetrock above the waterline,  to encourage a significant amount of airflow within wall cavities for faster drying. This attention to detail can also significantly reduce reconstructions costs.

Drying a commercial or residential Big D property after a water loss is more than setting up fans to blow on wet surfaces. Our Applied Structural Drying Technicians (ASD) spend time setting up our air movers at specific angles to bank air throughout the affected areas to drive embedded moisture to the surface where strategically placed dehumidifiers capture and port away moisture allowing progressively drier air to cycle in the areas that are drying. We have specialized drying equipment such as drying mats to use in the restoration of wet hardwood flooring which can be restored on a case by case basis.

Once SERVPRO of Southwest Dallas technicians confirm drying goals are met, they move on to complete the cleaning and disinfection of all surfaces. This step is to inhibit the growth of mold and eliminate odors that water can leave behind. If the type of water loss is gray or black water, our technicians may find the situation requires stronger odor control methods. 

Mold growth is a particular focus before, during, and after cleanup of water damage. Because spores can set up home as fast as 48 hours and Dallas has year-round humidity levels in the optimal range that encourages mold growth, the expedited extraction and lowering of humidity in the structure needs to occur as timely as possible after a water-damaging event. If we find mold in the structure, our employees hold a certification as an Applied Microbial Remediation Technician (AMRT) and have the expertise and equipment to perform mold remediation on all types of structures.

No one wants a reminder of that time they dealt with water damage in their home, yet odors left behind can do just that. Often cleaning and disinfection are enough to remove foul odors. In cases where it is not, our Odor Control Technicians (OCT) deploy different methods and equipment to neutralize odors at the molecular level. The assortment of hydroxyl generators, ozone machines, ULV ultra-low volume foggers, and deodorizing gels and pellets are always at the ready stored at our facility and on our Green Fleet of vehicles.

SERVPRO of Southwest Dallas at (214) 463-5880 is available 24/7 to clean up and restore any size water damage to your property and make it, "Like it never even happened."

We Have The Proper Techniques To Restore Your Dallas Home After A Water Damage Disaster

6/7/2019 (Permalink)

Hydroxyl generator for removing smoke odors Water damage leaves behind a damp and musty odor . Pictured is a hi-tech piece of equipment known as a hydroxyl generator used to remove odors.

SERVPRO Saves Carpet from Water Damage in Dallas

We know there are many ways water damage can affect a home in Big D. The two most common areas in the house where water loss occurs is in the kitchen and bathroom, however there can always be unusual circumstances.

A homeowner in Dallas with a water damage emergency contacted our SERVPRO location. He was widening a room in his home and accidentally hit a supply line as he removed sheetrock, resulting in a large amount of water spewing in the living room before he shut off the water.

Why SERVPRO? Our technicians have the training and equipment to handle any kind of damage from water in a home. We stay on top of the latest advances in the restoration industry so we can assist property owners in saving water loss items rather than replacing at extra cost.

When we arrived, we scoped and found the water loss localized to a single area in the living room where the pipe break occurred. We moved the furnishings out of the room and used weighted extractors on the carpeting to push as much water out of the padding as possible.

Once we extracted the maximum amount of water, we set up air movers and dehumidification equipment to dry the wall cavity and carpeting. The air movers were set up to direct air inside the wall cavity. For the carpeting, it is essential that the padding is thoroughly dried to avoid secondary issues such as foul odors or mold.

We used a technique called "tenting" to dry both the carpet and padding at the same time by lifting the sides, and we positioned one of our air movers to direct airflow over the padding and under the carpet while we positioned a separate air mover to blow air over the top of the carpet. This application forces any embedded moisture to rise where our dehumidifiers collect it.

Once dry, we confirmed with our detection equipment there were no elevated moisture pockets left within the room. Our technicians disinfected the room as another layer of protection against both mold and odors.

No matter if your water damage is large or small, SERVPRO of Southwest Dallas at (214) 463-5880 is ready 24/7 to mitigate your water loss, so it is "Like it never even happened."

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When Flood Causes Damage to Your Home, SERVPRO Offers Big Solutions

5/20/2019 (Permalink)

We have what it takes to clean up the damage and restore your home "Like it never even happened."

Small Amount of Flood Damage, Large Odor in Dallas Home

Big D is no stranger to wild weather that results in flood damage. Unfortunately, the intense storms that happen year-round in this area of the country are the cause of small-scale flooding in homes.

Flood damage to a Dallas home should be professionally cleaned up. This type of water intrusion known as a category three black water, a designation that indicates water that is unhealthy for humans to touch or be around. Once cleaned up, the property requires disinfection for safe habitation.

When the water intrusion into the home is small in scale and does not affect much square footage, many homeowners wipe up the water and move on with life. However, water migrates quickly and can penetrate porous objects and wick into sheetrock and behind baseboards rapidly. Weeks, later if the moisture remains in these areas, it looks dry, but secondary issues such as mold, and foul odors become issues.

SERVPRO technicians answered an emergency call to come to a local home that experienced flooding in back entryway three weeks prior. The homeowner had cleaned up the water and assumed it was dry, but a musty odor appeared within the first week and continued to grow day by day and covering up the scent with plug-in deodorizers had not worked.

Our probes and thermal imaging equipment found the baseboards and subflooring had elevated levels of moisture. The area was small, but the odor was significant. We removed the baseboards to let adequate airflow into the damp wall cavity, and used mats hooked up to a suction device to thoroughly dry the subflooring. Lowering moisture below 45% humidity also inhibits the growth of mold, and that is why our technicians take readings during and after the drying process. Afterward, we hand-cleaned all surfaces with our proprietary disinfectants, and the homeowner found no remaining odors after our team completed the cleanup and odor control measures on the room.

SERVPRO of Southwest Dallas proudly serves the area mitigating water loss from flood damage to your home. We are available 24/7 to come to your location no matter if it is a large or small issue because We're Faster to Any Size Disaster. (214) 463-5880

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Our Technicians Explain Common Water Damage Issues In Your Dallas Office

5/20/2019 (Permalink)

Call us 24/7 at (214) 463-5880.

Common Water Damage Problems For Dallas Offices That SERVPRO Can Fix

One of the most pressing problems for our nationwide corporate clients with water damage in their offices is minimal interference with daily operations from our crews. While some large-scale damages like floods might shut down an entire area or floor of a building at once, most of our work involves localized and minimally intrusive solutions for common water damage issues in office buildings. Here are several common issues we come across, and how we take steps to stay out of the way when we handle them.

Leaks
Leaks constitute a majority of the water damage calls we get from Dallas offices because they are both hard to predict and time-sensitive issues. SERVPRO responds Faster to Any Size Disaster, even small leaks that might seem unimportant and minimally intrusive to your daily business. However, without a fast reaction to the problem, a small leak could cause hundreds or thousands of dollars worth of damages. We come in shortly after your call to identify the source of the leak, cut it off, apply localized drying processes to the area, and clean up any visible damages we can identify. This entire process can often happen within just a few hours of your initial call.

Small Floods
A busted faucet or malfunctioning break room appliance can cause a small flood in part of the building before you have a chance to shut off the water. While these issues do typically require the help of a certified damage mitigation company like SERVPRO to stop mold growth and other complications from happening, we take care to cordon off only the affected areas while drying any remaining moisture out.

Sprinklers
Whether for a real fire or an accident, sprinklers going off in your office can sometimes cause severe damages. Depending on how long the sprinklers were activated for and what parts of the building they soaked, we may need to implement more intensive drying solutions such as heavy-duty air movers and dehumidifiers. If the damage is light, however, we may not even need to interrupt a workday to do our job.

SERVPRO of Southwest Dallas has years of experience helping corporate clients overcome everything from day-to-day maintenance and leaks to large-scale flooding and storm damage. Call us 24/7 at (214) 463-5880.

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Where Do You Start With Fire Damage Remediation in Your Dallas Home?

5/5/2019 (Permalink)

One small fire damage mishap can take over your whole home. Contact SERVPRO for your fire damage remediation assistance.

SERVPRO - Eliminating Fire Odors In Dallas Homes

Unlike the massive blazes that make the six o’clock news, most Dallas home fires are small and usually contained to one area of the home. Residential extinguishers are easy to operate, and our fire department performs great work to protect area homes every day. Even a small fire can leave behind some very unpleasant smoke residues and odors, however.

Any fire odor in a Dallas home can make it unpleasant enough for occupation. At SERVPRO, we understand that no amount of scented potpourri or a roomful of fans can eliminate a weak odor, let alone the multiple odors present after a house fire. That is why we use multiple-phase odor control to remove, clean, and eliminate the source of the unpleasant odors.

Before cleaning any surface, one of our inspectors determines if an item is salvageable. We remove any property scorched or otherwise physically damaged by the fire for disposal. This first action eliminates many odors and helps our restoration crews determine the source of remaining odors and also provide a healthier environment for our employees, homeowners, and anyone else who may need to be there like insurance adjusters.

Now, SERVPRO technicians use Chemical Containment to stop odor molecules from evaporating off affected surfaces and into the air. They accomplish this phase by spraying a deodorizer directly onto a surface with smoke residues. The spray serves as a counteragent that forms a barrier to slow or eliminate evaporation.

Next, they use Vapor Odor Control to eliminate odors already in the surrounding air. Technicians use counteractant pellets to release deodorizing vapors into the home which counteract the odors, eliminating them.

If these actions do not eliminate the odors, our personnel use Thermal Fogging. The process uses a fogging device with a heating element to vaporize and dispense a liquid deodorant into the home. The deodorizing particles are the same size as the original odors so that they can penetrate as deeply. That allows them to bond with the odors, neutralizing them completely. The fog evaporates within a few hours and does not stain carpets or upholstered furniture.

If you have any lingering odors from a recent fire, they do not go away on their own. Our goal at SERVPRO of Southwest Dallas is to eliminate every unpleasant odor in area homes, so the owners can put the fire behind them and move forward. Call us at (214) 463-5880 today to schedule a service call and see what we can do for you.

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We Can Restore Your Water Damaged Dallas Kitchen To Pre-Damage Condition

4/17/2019 (Permalink)

Once you realize there is an issue, call us at (214) 463-5880 so we can quickly come and help you get everything back in order.

Water Damage Restoration In Your Dallas Kitchen

Some plumbing leaks in your Dallas home develop in areas which are easily noticeable, like the bathroom floor by the toilet or the area around the faucet. However, other leaks are much less recognizable. One place that is more difficult to see a leak is underneath your kitchen sink. These types of leaks can go unnoticed for a long time, and by then you have a good deal of damage.

You may open your cabinet underneath the kitchen sink in your home several times a day, but never more than a few seconds at a time and a leak is the last thing on your mind. By the time you do discover a leak and water damage in your Dallas home, the cabinet can already have sustained quite a bit of damage, plus there could even be mold growth. SERVPRO is always ready to help you when you discover a water damage emergency with our expertise and professional tools.

There are several plumbing components under your sink which can assist in developing a leak. Your water supply lines and valves are one such culprit. Unlike other parts under the sink, these parts are under pressure at all times. If a connection gets loose or there is a puncture in a water line, water leaks under your sink even when the faucet isn’t on.

Drying walls and floors under or behind cabinetry can sometimes be difficult. Walls behind cabinets can take longer to dry with the different layers of cabinet backing and drywall. If needed, SERVPRO techs may need to drill holes in the cabinet back to allow for air circulation. Forgetting underneath the cabinet, we may need to remove the toe kick and treat it with the appropriate biocide and utilize a vent system so dry air can be forced into the cavity. After the area is dry, we can replace this piece of the cabinet.

Leaks can also develop if you have a handheld sprayer attached to the kitchen sink. The water line for this can crack, and when the leak is low enough on the line, water drips into your cabinet below. Over time, your drain pipes can also develop a leak if they have corroded. Lastly, if the P-trap under your sink becomes clogged, it can cause water to build up to your drains and create a leak.

SERVPRO of Southwest Dallas can assist you in restoring your kitchen in Cockrell Hills, Kessler, or Oak Cliff when your sink has a water leak. Once you realize there is an issue, call us at (214) 463-5880 so we can quickly come and help you get everything back in order.

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SERVPRO Brings the Experience, Expertise, & Equipment to Water Damage Emergencies!

4/15/2019 (Permalink)

Moisture Meter Moisture meters can detect areas of excess moisture not perceptible to the naked eye.

Why Controlling Microbial Growth is Essential to Water Cleanup in your Dallas Home

A thorough remediation service is one that does not require repeat visits to the property weeks or months after initial service. The presence of moisture is a contributing factor to microbial growth which can cause further damages in the home. Controlling microbial growth and drying a structure completely requires professional expertise as well as advanced remediation equipment.

Our IICRC certified technicians provide water cleanup in Dallas homes. Our service offers a two-stage procedure to both remediate the immediate concerns and potential secondary damages. That means using our expertise to control microbial growth while service is carried out, ensuring your property is restored to its preloss condition.

Moisture is the leading factor in allowing microbes to grow. It makes sense then that thoroughly drying a property is critical in the first stage of the operation. SERVPRO technicians are equipped with thermal imaging cameras that use infrared light to detect damp spots or moisture pockets. We also carry moisture meters that can be used to penetrate beneath the surface of hard flooring or sheetrock to assess the level of water saturation within.

Finding where moisture is residing helps to inform us of the type of equipment we need to remediate your property. Water beneath subfloors can be extracted using drying mats. This equipment, which is placed on the floor, covers a large surface area. The central area of the mat attaches to a vacuum to draw water from the floor without damaging or scratching the surface.

Once the fast-drying process is complete, SERVPRO can adopt the second stage of treatment to reduce the likelihood of microbial growth. The removal and disposal of any porous contaminated materials are necessary for this step. We can also thoroughly disinfect surfaces and apply anti-microbial treatments to walls, floors, and upholstery.

You need a comprehensive strategy for effective home remediation, contact SERVPRO of Southwest Dallas at (214) 463-5880 for assistance.

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Call Our Crew When Your Dallas Resort Experiences A Water Damage Emergency

4/4/2019 (Permalink)

You can reach our dedicated water restoration professionals anytime by calling (214) 463-5880.

Addressing Water Loss In Your Dallas Resort

With the amenities and stellar customer service that you provide, your Dallas resort has become a premier destination for those traveling through the area. With the booming metropolis of Dallas nearby, your guests vary from vacationers to business parties looking to unwind after long days of conferences and meetings. When water loss incidents occur in your facility, it is vital to get these situations resolved as quickly as possible to both protect your resort and its reputation with guests and the online community.

While you undoubtedly have a custodial staff and a maintenance team to handle situations, for loss incidents, these teams are often inadequately trained for full-scale water cleanup in your Dallas resort. Our SERVPRO professionals have a 24/7 response to water loss incidents, arriving with the full measure of our IICRC-certified water restoration and structural drying specialists and the industry-leading equipment for effective mitigation that can save you money and get restoration completed quickly. It is our business to get you back in business.

While water loss incidents can inconvenience guests and company parties staying on the property, fast response to these situations can ensure that the area to get restored is much smaller and more manageable. Our professionals can also offer effective emergency repairs, fixing concerns with plumbing or structural damages that have allowed the water damage to occur or that are necessary to return your property to its original condition.

With a broad volume of recovery equipment, our SERVPRO team can arrive with multiple air movers, dehumidifiers, and a variety of extraction equipment to remove excess water and moisture quickly from the affected areas. With the right response to these emergencies, we can often prevent the need for extensive tear out and reconstruction with our effective rapid drying solutions.

You have a reputation and guests to consider whenever water loss incidents occur, so trust our SERVPRO of Southwest Dallas rapid response team to arrive 24/7 with effective mitigation solutions. You can reach our dedicated water restoration professionals anytime by calling (214) 463-5880.

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After Wind Has Damaged Your Home In Dallas, Call Our Experts At SERVPRO!

3/21/2019 (Permalink)

Our rapid response team can mobilize quickly with effective equipment to protect your property and begin its restoration immediately.

Wind Damage Can Open Your Dallas Home To Flooding

Severe weather can affect Dallas homes in many ways. From torrential rainfall to gale-force winds that can uproot trees and knock over small structures, many properties cannot withstand these conditions for prolonged periods. Wind damage can affect your property severely depending on the force and the direction it travels. With the right conditions, you can lose portions of your siding and shingles off your roof, even if neither of these elements is aging or compromised already.

When siding gets pulled, your gutter system can fail which can lead to flood damage to your Dallas property. What happens in these situations is either a pooling of water around the foundation of your house or direct exposure to runoff and torrential rainfall from the missing siding material. Our SERVPRO professionals can respond fast to storm damages, helping to lessen the impact of flooding on the inside of your house with our advanced equipment and expertise.

From the time that our team first arrives at your home, we can get to work on extraction and emergency board up services and tarping. Depending on the damage to your home, these methods can keep the flood damages from getting worse while extraction and drying get underway. Once the storm has passed, we have professionals ready and able to get to work on restoring the outside of your home as well.

No matter what damage has occurred to your property, we have licensed contractors on our SERVPRO team with years of experience in general construction to offer fast and professional results. This approach for our customers saves them time and money, not to mention the hassle of locating a reputable residential contractor on their own after severe weather that has likely affected numerous houses throughout the community.

Many steps must occur after storm damage has allowed flooding to happen in your home. Our SERVPRO of Southwest Dallas rapid response team can mobilize quickly with effective equipment to protect your property and begin its restoration immediately. Give us a call 24/7 at (214) 463-5880.

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SERVPRO Eliminates All Issues Involving Fire Damage and Your Dallas Home

3/11/2019 (Permalink)

Don't let a fire take over your dream home. Call SERVPRO to remediate any fire damage quickly.

Restoring your Dallas Home after Minor Fire Damage

A housefire usually burns two distinctive types of material. Natural materials like woods as well as synthetic ones like plastic. Both materials release smoke and can leave soot behind throughout the home, even when the fire itself is contained in a single room. Firefighting procedures often incorporate shutting off electricity and using water to control flames. The presence of excess moisture can set soots or residues into porous surfaces making them difficult to clean.

A homeowner with fire damage in Dallas should seek professional help to return their property and possessions to preloss conditions. During a fire, toxic gases like monoxide are released forcing inhabitants to evacuate the property. These usually dissipate within an hour of putting the flames out posing no threat to your health. However, the thick odors and soot deposits can be an irritant, particularly if you suffer from respiratory problems like asthma.

Local SERVPRO technicians can be with you within four hours of notification of loss. They immediately set to work restoring power to the property and conducting a visual inspection of the site. Using their training, technicians can pre-test fabrics to see which types of material have burnt in the fire- either synthetic or natural. Doing so helps to establish an effective plan of action that can save time.

Charring occurs when dense materials are exposed to naked flames. The removal and safe disposal of these items is an immediate task for your technician to do. In high-temperature fires, structural components can show signs of charring. Using sandblasting techniques, SERVPRO can remove these elements leaving behind smooth surfaces ready for repainting.

At the end of service, SERVPRO conducts a walkthrough as standard. This procedure is to communicate outcomes with you, as well as the work completed onsite. Any non-salvageable items can be added to an inventory for passing on to your insurance adjuster. We can also contact third-party general contractors on your behalf to conduct remodeling or repainting work.

Getting your property back to preloss conditions is what we do, contact SERVPRO of Southwest Dallas at (214) 463-5880 today.

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Oak Cliff Property Owners Benefit from SERVPRO Water Loss Mitigation and Disinfecting

3/4/2019 (Permalink)

New Warehouse, But the Same Great Water Mitigation Service in Oak Cliff--SERVPRO

When You Spring a Leak in Your Oak Cliff Home

Sewer pipes do not break when it is most convenient. Your home needs year-round upkeep and care, but what happens when a pipe bursts suddenly in the middle of the night? You should never wait to act on water damage. SERVPRO is ready even when you are not which is why We're Faster to Any Size Disaster. Even at 3 a.m., you can reach our national call center so we can send our vans over with the equipment and technicians you need.
 
Don't ruin your shoes or your health trying to DIY solutions. Improper repairs and cleaning can lead to ongoing damage. SERVPRO can help mitigate water damages in your Oak Cliff home right away. When dirty water surprises you, removal and clean up needs to be quick and complete.
 
There are three different levels of clean, the last of which (sterile) is reserved mostly for operating rooms. For a typical home, it is the first two which are most important. Our IICRC certified technicians know how to take care of a water damaged mess.
 
Level one is "Sanitary," anything less is just considered dirty. Your average well-kept home is sanitary. With proper cleaning equipment that functions normally, any home can achieve this level of cleanliness easily. Any area can become unsanitary if it is not maintained properly.
 
The second level of cleaning is "Disinfected." If you have a broken sewer line, this is the level of clean you need. Our highly trained SERVPRO professionals use EPA registered disinfectants for the health and safety of everyone concerned. We deodorize in addition to cleaning once the initial water damage is removed and repaired. A disinfected home is considered 99% contaminant and soil free, leaving you free to return safely regardless of what type of pipe caused your water damage event.
 
When a pipe bursts in your home and makes a mess out of your life, call SERVPRO of Southwest Dallas at (214) 463-5880 We can help make it "Like it never even happened," so you can get back to what matters most.

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What to do after a fire in your Dallas or Oak Cliff Home

2/20/2019 (Permalink)

Hydroxyl generator for removing smoke odors Hydroxyl Generator for Smoke Odor Removal

Dangers of DIY Fire Damage Assessments of Your Oak Cliff Home

After a disaster in your Dallas or Oak Cliff home, many owners want nothing more than to get back inside and determine the scope of the damage for themselves. While you might do this to better understand the effects of a disaster on your property, many others do it to begin to assess an expected cost to restore or repair damaging effects to the house. The best solution after a fire has occurred within your home is to reach out to our rapid response team to get a thorough and honest evaluation of the effects and damages.  We can walk you through the process and provide your insurance company with the details necessary to get you back to normal as quickly as possible.

One of the concerns about the DIY assessment of fire damage to your Oak Cliff property is the possibility of structural failure and weaknesses. Fire can affect materials like wood flooring and supports can quickly burn to the point of structural compromise, and these issues may not be recognized easily. Our highly-trained technicians have extensive knowledge of fire restoration and recovery so that we can offer effective solutions for our customers regardless of the severity of the incident.

With structure fires, many materials and products can come into contact with the spreading blaze. What results sometimes is a volatile combustion of materials and chemicals that could be hazardous to breathe. Our SERVPRO team that arrives on site does so with the full measure of our personal protective equipment designed to keep us safe even in potentially hazardous conditions.  In addition, tools like our hydroxyl generators and air scubbers with HEPA filters can help to remove potential contaminants, particulates, and odors from the environment while restoration work gets underway. 

In conclusion, while it might be tempting to rush into your home after a fire has been extinguished, please keep yourself and your family safe and trust the experience of our SERVPRO of Southwest Dallas fire restoration technicians.  Give us a call anytime at (214) 463-5880.

You Can Depend On Our Experts At SERVPRO To Restore Your Fire Damaged Dallas Restaurant

2/11/2019 (Permalink)

We are ready 24/7 to respond to your call!

Responding To Fire And Smoke Damage In Your Dallas Restaurant

A fire breaks out in your Dallas dining establishment. It is short lived as sprinkler systems, and alert employees douse the fire quickly. The smoke and soot that a commercial kitchen fire produces can spread fast, moving into other areas of your restaurant even though the flames did not damage those spaces directly. Well-qualified technicians, following fire restoration industry best standards, implement a plan that manages all aspects of the recovery and gets you back in business.

Commercial fire and smoke damage are a Dallas restaurant owners greatest fears. Not only does the emergency expose employees and customers to immediate danger, but an inexpert restoration effort can also drive customers away if the lingering effects of the smoke and soot are not eliminated. Even if your establishment has a trusted cleaning company or on-staff housekeeping staff, our skills and training are critical to complete all aspects of smoke and fire cleanup and restoration.

SERVPRO sends IICRC-trained and certified employees and fully equipped service vehicles as quickly as possible after your call for help. A seasoned crew leader assesses the damage and prioritizes the tasks. Water and chemical extinguishing substance removal is first, followed by an evaluation of the smoke damage.

The protein-fueled fire usual in kitchens creates a noxious smelling smoke that deposits a thin, extremely adhesive soot on surfaces. SERVPRO professionals use appropriately matched cleansers on this lacquer-like coating. We also choose tools that help our crew loosen and dislodge the residue, employing agitation and careful abrasion to remove the smoke damage. The team does not limit our efforts to the kitchen. Every surface in all the spaces -- dining areas, restrooms, coat checks, front desk, lounges, and the rest -- are inspected, cleaned, and treated.

Smoky odors persist in the air and settle on surfaces, particles carrying the smell working their way into crevices and fabrics. SERVPRO handles odor eliminating systematically, removing foul-smelling objects and cleaning thoroughly to begin. Advanced odor elimination technologies like thermal fogging and hydroxyl generators seek out the smallest odor bearing particles. These options neutralize the smell at the molecular level, ridding your restaurant of this last sign of smoke damage, not merely covering up the stench.

Rely on SERVPRO of Southwest Dallas to handle all the challenges of restoring the smoke and other fire damage in your commercial property. We are ready 24/7 to respond to your call at (214) 463-5880.

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SERVPRO Can Restore Your Dallas Home After Flood Damage

2/7/2019 (Permalink)

Our team of experts has the right tools to restore your home after a flood.

Flood Damage can also Occur in Second Level Areas of Homes in Dallas

When your home sits in a relatively low area of Dallas, it can become flooded more easily than homes on higher ground. Something as seemingly benign and necessary as construction a few miles away can cause water to divert from past drainage patterns and cause you problems. 

Other situations can also create problems for Dallas neighborhoods leading up to flood damage. Some of these can pour what seems cleaner water into homes, but SERVPRO treats all flooding as Category 3 water. Cleaning this level up requires sanitation practices after extraction of the water, as well as drying homes' interiors to pre-flood aridity. 

After we extract the water invading your home and remove all the flood damaged areas from walls and floors, we can begin drying everything from top to bottom. Drying second-story areas is also essential because of the amount of evaporation that takes place in flooded structures. Even in colder climates, air currents carry moisture to drier areas. This continues as long as excess moisture remains present. 

To fight this effect and prevent damage from taking place in upper levels of your home, SERVPRO uses air movers to prevent condensation on cooler materials. We also use desiccant machines to extract water vapor from the air. Having these run upstairs is more effective than only using machines where the flooding took place, on ground levels, merely because it catches water molecules where they travel. 

As we finish clearing your home of residual moisture, we can also use our hydroxyl generators to help clean the air of odors. While ozone machines cannot safely run in damp environments without running the risk of discoloring textiles, or in occupied houses, hydroxyl generators do not pose the same risks. Because it uses UV light to neutralize odors at their sources, hydroxyl so safe enough that food-packing facilities use it to improve working conditions without compromising food safety. 

SERVPRO of Southwest Dallas has the professionals you need to restore your home in the Bishop Arts District after flood damage threatens your property. Call us for professional mitigation services for this and other types of damage. Our 24-hour service line is (214) 463-5880. 

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How Our Experts Control Foul Odors In Your Dallas Home After A Fire

1/22/2019 (Permalink)

If you ever need help with eliminating unpleasant aromas after a fire takes place at your residence, call SERVPRO of Southwest Dallas.

Fire Damage Professionals In Dallas Discuss Different Types Of Odor Control Equipment

Whenever something burns inside your Dallas home, the smoke created can cause soot residues and burnt aromas to exist. After the blaze gets extinguished, it is wise to call in a professional fire damage restoration company such as SERVPRO. When things burn, only some of the fuel used gets fully combusted or turned from a solid state to a gas when heat is applied. Many items only get partially consumed and get put into your indoor airflow in the form of smoke. Once these particles start circulating throughout your house, they begin to solidify onto cooler surfaces and cause soot removal as a part of your fire damage situation.

These partially combusted particles can also penetrate deep into porous materials like carpet and fabrics. Even after all soot is removed during your fire damage situation in Dallas, eliminating unpleasant odors is often the last step. Sometimes foul smells can exist inside your contents as well as your building materials. When this is the case, we usually pack out your contents and deodorize them in a separate, clean and disinfected location. Our SERVPRO technicians separate your contents from your structure at times so that our deodorization techniques can work more efficiently to eliminate odors out of both your possessions and building materials.

One way to eliminate smoke related odors is to utilize equipment that dispenses deodorant chemicals in the same manner as the smoke travels through your home. To do this, we can use fogging systems that break deodorants down to microscopic particles. A wet or cold tri-jet fogger can break compounds down to 20-50 micron size droplets. An ultra-low volume or ULV fogger can dispense chemical droplets down even smaller to 8-15 microns in size. For more severe situations a hot thermal fogger can be implemented to distribute particles as little as .5 to 2 microns in size and is used to penetrate chemicals deeply into materials.

If you ever need help with eliminating unpleasant aromas after a fire takes place at your residence, call SERVPRO of Southwest Dallas at (214) 463-5880 24 hours a day and seven days a week.

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How A Roof Leak Damages Your Home

1/17/2019 (Permalink)

A Ceiling Water Leak Which Has Caused Damage to a Residential Property in Dallas This picture shows telltale signs of a water leak. Call SERVPRO of Southwest Dallas before more damage occurs.

Restoring Your Water Damaged Ceiling and Walls in Dallas 

If your property has a leaking roof, it is only a matter of time before water damage issues can show up. Typically the water will find its way through the ceiling, drywall and baseboard, damaging all the affected areas like cabinets, walls, and flooring.  When this happens it is essential to work with professionals who use specialized equipment to remove the water and dry these areas completely. We all know that water does not require much space to penetrate through places, so you have to act promptly to prevent your Dallas property from experiencing avoidable destruction.  

Choosing to not address water damage in your Dallas home can cause mold to begin to grow or deterioration of the affected materials.  A combination of mold and stagnant water decreases the chance of saving and restoring your possessions.  Our SERVPRO technicians use moisture sensors and thermal cameras to check whether there is moisture in the wall cavities or ceiling area. Depending on the situation, we may use penetrating or non-penetrating moisture sensors.  

If an odor problem has already developed in the building, we remove the odor-causing substances and perform deodorization to neutralize such elements.  

The SERVPRO of Southwest Dallas team can work directly with your insurance provider to make the claim process simple. We achieve that by recording essential details and communicating with the insurance adjuster throughout the process. We also understand the importance of letting our customers know everything about the procedures we use during the restoration process. 

When your residential or commercial property has a water damage issue, call SERVPRO of Southwest Dallas to know your options. We offer emergency cleaning and restoration services at any time of the day or night, call (214) 463-5880 to work with our experienced technicians.

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