What our Customers say...
Water Damage Testimonials
This SERVPRO location was great. I called about getting my ceiling inspected due to a AC leak in the attic. Their office was close by and even though they were very busy, they had someone stop within the hour. They used several different tools to check out my ceiling, including a thermal camera which was really neat. They were very professional and knowledgeable. I would highly recommend them!
We had a washing machine pipe issue that flooded part of our garage but mainly flowed through the wall into our living room. This was the second time in the last year that we have had to call a mitigation company. The first time was after the February Freeze in2021. We wish we had known about SERVPRO of Southwest Dallas then. They were fantastic to work with. They were knowledgeable, overcommunicated and had clean equipment that actually worked. We would highly recommend!
He (Shane) did a great job and made us feel comfortable. The customer service was great and he went above and beyond. He explained everything to us and what the issues were.
We hired SERVPRO of Southwest Dallas to handle water remediation. The project manager Shane kept track of everything and all within the scope of work with Allstate insurance. I never want to experience water damage again, but if you need a reliable contractor who is true to their word, call SERVPRO of Southwest Dallas.
They are great. Wore a mask and was conscience of distance the whole time whole still being friendly and warm. He was honest about the situation and very obviously was trying to help us solve the problem and not sell us a service.
Our home in Irving had a roof leak that caused water damage to our ceiling and walls, and SERVPRO of Southwest Dallas was onsite quickly to place their equipment and start the drying process. They were very helpful in dealing with insurance as well!
I live in the 75208 area near downtown Dallas and Bishop Arts, and the team at SERVPRO of Southwest Dallas did an excellent job of extracting the standing water and drying out the water damage in my house when my water heater burst. They are the best around!
These guys are great. They did a great job fixing my sister’s home after she had some water damage.
We had a bathroom leak that they fixed. Very good communication throughout the process - the entire process. They also followed up afterward.
They are very courteous and knowledgeable. I would highly recommend.
They were very knowledgeable and knew exactly what to do.
We had a bathroom leak that they fixed. Very good communication throughout the entire process. They also followed up afterward.
Very professional Dallas local business. My child flushed his pajamas down the toilet and it ended up flooding 1/4 of the house. They didn't hesitate to get the job done. Everything looks good as new. Thanks, SERVPRO of Southwest Dallas.
When my pipes burst, your experts arrived so fast to get rid of the water and clean up the mess. I will recommend your services to everyone.
Your SERVPRO team went above and beyond protecting family heirlooms from the water damages. We can pass these along to our children now, thanks to you.
Thanks to the fast response of your team, drying went quickly and our home has never looked better. My mom recommended your company, and she was right.